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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,381 Reviews

2,381 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 30, 2024

Another great experience with everyone I encountered and thoroughly appreciate Mark and Randy’s time! More

by melissag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Mark provided fantastic service at Herb Chambers Lexus of Sharon. We had routine maintenance work. He arranged for the cracked windshield to be replaced and synchronized the wipers, etc. Mark communicated More

by kneary10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that Mark and our team at Herb Chambers Lexus of Sharon provided you with excellent service! It's great to see your satisfaction with the maintenance work, communication, and loaner car arrangement. Thanks for being such loyal customers - we appreciate it!

April 27, 2024

I am very pleased with the service provided at Herb Chambers Lexus of Sharon. Randy and Monica were extremely helpful and kept me up to date with the status of the service performed on our vehicle. More

by Metzgbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you had a positive experience with Randy and Monica at Herb Chambers Lexus of Sharon. We strive for excellent customer service, so it's great to see our team keeping you informed about your vehicle's status. Thanks for the review!

April 27, 2024

Great dealership, conveniently located with great service. My service representative was knowledgeable attentive and answered all my questions in a comprehensive manner. More

by smithsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Simpson
Apr 29, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you found our location convenient and the service great at Herb Chambers Lexus of Sharon. It's always wonderful to hear that our team was able to assist with all your questions! Thanks for sharing this positive review.

April 26, 2024

Communications with everyone at the dealership is always friendly and professional! Matthew, our customer representative this time was great with follow-up questions and timely responses. More

by Cid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know that you had a friendly and professional experience with our team at Herb Chambers Lexus of Sharon. It's great to see Matthew provided timely responses and was helpful with your questions! Thank you for the review.

April 25, 2024

The service is always great. Everything they have done to service your car is explained very well . Everyone I have dealt with is very professional. More

by smccaughey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Herb Chambers Lexus of Sharon responded

Thanks for the positive feedback! We're glad to know you've had consistently great service at Herb Chambers Lexus of Sharon. Our team always aims to keep our customers well-informed about their car's needs.

April 24, 2024

Wonderful experience! They go out of there way to make your experience pleasant. They have an amazing service department! More

by alisaflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Herb Chambers Lexus of Sharon responded

Alisa, we're delighted to know you had a wonderful experience at Herb Chambers Lexus of Sharon! Our team always strives to provide top-notch service. Thanks for the review and see you next time!

April 22, 2024

Customer service was very helpful, work was done on time. Staff were very friendly. I will recommend that location. More

by ddcdenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dawoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know our team at Herb Chambers Lexus of Sharon was able to provide you with timely and friendly service. Thanks for recommending us, we appreciate it!

April 22, 2024

Staff are always very friendly, and the amenities while waiting for your car are top notch. Pricing is very fair and transparent, and the work is always done well. More

by Joshua6373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you've had a positive experience with our team at Herb Chambers Lexus of Sharon. We strive for transparency and quality in all we do, so it's great to see that reflected in your visit. Thanks for the review!

April 22, 2024

Good service. They got the car back to me with everything done ahead of schedule. Everyone I spoke with was friendly and smiling. I’d say the staff is well trained More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Herb Chambers Lexus of Sharon responded

Sandi, it's great to know you had a positive experience at Herb Chambers Lexus of Sharon. We always aim for efficiency and friendly service! Thanks for your feedback about our waiting area too - we're glad you enjoyed it!

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