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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,405 Reviews

2,405 Reviews of Herb Chambers Lexus of Sharon - Service Center

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May 17, 2024

Customer service is exceptional. Over the past 25 years I have purchased or leased a new Lexus every 3 years. I would never go anywhere else More

by walterlipsett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Excellent service, good advisor explain to you The whole process Mark doing great job thank you More

by Amiben103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Chambers Lexus of Sharon responded

We love seeing reviews like this one! Thanks for choosing Herb Chambers Lexus of Sharon and highlighting Mark's expert service. Safe travels!

May 16, 2024

Matthew is so effecient. Always takes care of every detail. Service was Excellent! Always pleased! More

by Barbarasmith815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Chambers Lexus of Sharon responded

Barbara, thanks for the shout-out to Matthew from our Herb Chambers Lexus of Sharon team! We're happy to know you had a great service experience.

May 15, 2024

The service rep Ronni was amazing as always and very professional. I had another great experience with Lexus service department. Ronni was also helpful with introducing me with a sales agent from Lexus More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Herb Chambers Lexus of Sharon responded

Keith, it's great to know that Ronni provided you with such excellent service at Herb Chambers Lexus of Sharon. We're looking forward to assisting you with your future purchase!

May 15, 2024

The service manager Eric at Herb Chambers Lexus of Sharon was very easy to work with and is a man of his word Top notch customer service Highly recommend going there More

by allen.gellerman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Herb Chambers Lexus of Sharon responded

Allen, it's great to know that Eric provided top-notch service at Herb Chambers Lexus of Sharon. We appreciate your recommendation and are here for any of your future needs!

May 14, 2024

Lexus of Sharon always has exceptional service! My service representative Ronni is always willing to go the extra mile when it comes to customer service. That’s why I keep coming back! More

by skaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've had consistently exceptional service with us at Herb Chambers Lexus of Sharon! It's great to see Ronni going the extra mile for our customers. We appreciate your loyalty and look forward to serving you in the future!

May 13, 2024

Constant communication about status of my car. Had both my cars service done back to back. Always a pleasant experience and they don’t over charge like other places and try to itemize every little More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our service department at Herb Chambers Lexus of Sharon. It's important for us to keep communication open and pricing fair. Thanks for trusting us with your vehicles!

May 11, 2024

Great Service always. Went in for a spring bundle and it was really busy but still finished everything on time. More

by pacer-secants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers Lexus of Sharon responded

We appreciate your feedback and patience during our busy times at Herb Chambers Lexus of Sharon. It's great to know we were able to finish everything on time for you!

May 11, 2024

Experienced a good service here,Monica L did a great job, she is so nice and helpful More

by Susan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers Lexus of Sharon responded

Susan, it's great to hear that you had a five-star experience with Monica at Herb Chambers Lexus of Sharon! Thanks for stopping in.

May 10, 2024

Mark Forcucci in the service department was extremely helpful. Took care of all my service needs. Very thorough and friendly. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Herb Chambers Lexus of Sharon responded

Jim, it's great to know that Mark from our service department was able to assist you effectively at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to serving any future needs!

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