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Herb Chambers Kia of Burlington

Burlington, MA

4.7
719 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 719 reviews

May 31, 2024

Sales and service are top drawer. Great folks to work with. Service is the best I have dealt with. More

by RachelB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Herb Chambers Kia of Burlington responded

Thank you for trusting our dealership for all of your automotive needs! -Herb Chambers Kia of Burlington

May 30, 2024

Prompt and reliable service. Dealership has taken care of my vehicle each time without hassle. More

by donaldsean2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montealegre
May 31, 2024 -

Herb Chambers Kia of Burlington responded

Thank you for trusting our team with all of your automotive needs! -Herb Chambers Kia of Burlington

May 26, 2024

I recently had my kia sportage car's brake pads and rotors replaced, and I was charged approximately $550 for labor and $1,550 in total. While the service was completed as requested, I feel that the co More

by Nik25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Arbelae
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

From the moment I walked in, the folks at Herb Chambers' KIA of Burlington made me feel comfortable and at ease. Honestly, I had so much fun! The team is genuine. John Frances, Matthew Pierre, Cathy H, J More

by Reeve P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Senee O’Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Lazenka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Pierre, Cathy H, Matt Day
May 27, 2024 -

Herb Chambers Kia of Burlington responded

Reeve, we're delighted to hear you had a positive shopping experience with John, Matthew, Cathy, Julian, Michael, Jennifer, Senee and our team at Herb Chambers Kia of Burlington! Enjoy your new Kia Sportage Prestige and we can't wait to see you again soon. Thank you for choosing and recommending us!

May 23, 2024

I had a great experience leasing a new sportage. Ramon was warm, welcoming and very knowledgeable. More

by nora.shea84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew( finance manager)
May 23, 2024 -

Herb Chambers Kia of Burlington responded

Nora, it's great to know that Ramon assisted you with your leasing experience at Barbera Autoland. Thank you for choosing us! We'll see you next time. Safe travels in your Kia Sportage!

May 17, 2024

Great experience with Art as a sales person. The dealer ship was busy and took a long time even though we had an appointment. More

by Greecian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art
May 20, 2024 -

Herb Chambers Kia of Burlington responded

We appreciate your feedback! It's great to know that Art provided a positive experience, despite the wait. We're always looking for ways to improve at Herb Chambers Kia of Burlington and we'll take note of this. Thanks again!

May 05, 2024

Herb Chambers Kia always does a great job. I just brought my telluride for another one of my oil changes and they send me a video after the service letting me know how my tires and brake pads More

by Scottbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Kia of Burlington responded

We're glad to know you appreciate the video updates sent by our team here at Herb Chambers Kia of Burlington! It's always a pleasure helping keep your Telluride in top shape! Thanks for the review and we'll see you next time!

May 04, 2024

I have been leasing at KIA with 4 vehicles and love the service from the salesman Ramon and the service to my car Michael. More

by coachstellato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
May 06, 2024 -

Herb Chambers Kia of Burlington responded

We're so glad to know you've had great experiences with Ramon and Michael! Thanks for trusting Herb Chambers Kia of Burlington with your loyal business. We look forward to your next visit!

May 03, 2024

I was very pleased with my experience at Kia of Burlington. My sales rep, John Francis was excellent + very helpful with the purchase of my Kia Sportage! More

by beverlylelievre53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers Kia of Burlington responded

Thank you for the wonderful review! We're so glad you had a great experience with John and we hope you enjoy your new Sportage. Please don't hesitate to reach out if there's anything else we can do for you!

May 01, 2024

They are kind and helpful and really listen to what you are looking for in a vehicle. More

by lindsey.recka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art, Matthew
May 01, 2024 -

Herb Chambers Kia of Burlington responded

Thank you for leaving us five stars, Lindsey! We're honored to be your go-to automotive resource! - Herb Chambers Kia of Burlington

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