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Hawk Ford of Carol Stream

Carol Stream, IL

Overview
Employees
Reviews
Vehicles
4.8
238 Reviews
Contact Dealership

175 North Ave

Carol Stream, IL

60188

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Showing 238 reviews

April 27, 2024

Xavier and his dealership did a great job helping me purchase my new 2023 Explorer. More

by Katarinasevic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Posejpal
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Helpful
April 22, 2024

Wonderful service. In and out with a trade and new vehicle in under 1 hour. Excellent!! Both Mike K and Mike D, wonderful humans to work with. Eric made financing eas More

by SarahS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Krawec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike D. And Eric
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Apr 22, 2024 -

Hawk Ford of Carol Stream responded

Sarah, it's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hawk Ford of Carol Stream!

Helpful
April 20, 2024

Excellent salesperson. Very personable and got us the car we wanted in the price we needed More

by Jenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Mike
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Apr 22, 2024 -

Hawk Ford of Carol Stream responded

Hi Jenna: Thank you so much for choosing Hawk Ford of Carol Stream! Please let us know if we can be of any more assistance.

Helpful
April 13, 2024

Very friendly. Easy to talk to. Went the extra mile to help with customer satisfaction. Love working with her and Ford again in the future. Highly recommended! More

by Faydoris11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Hawk Ford of Carol Stream responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Apr 14, 2024 -

Faydoris11 responded

It was a pleasure to meet Sharon it was like someone you have already known she made everything clear and direct I would call her a straight shooter and I was very comfortable talking to her my deal went through smoothly because of Sharon she is definitely an asset to ford hawk automotive company you go Sharon 🙏🥰😁👍

Helpful
April 13, 2024

Sharon is the ultimate best! !! Can’t thank her enough for all her help! Would always come here! More

by kowens2519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Hawk Ford of Carol Stream responded

We are so glad that Sharon had the opportunity to work with you, and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Helpful
April 11, 2024

Personable, well informed, easy to deal with. answered all questions asked. Very pleased with the service provided by Sharon! More

by GW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schlegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Hawk Ford of Carol Stream responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. Sharon and the team are always happy to help!

Helpful
April 11, 2024

She is as sweet as honey , helped me from start to finish .. I Factory ordered and she was with me every step of the way . Will recommend her always , the very best More

by olgak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Hawk Ford of Carol Stream responded

Thanks, Olga, for sharing your thoughts about your experience with Hawk Ford of Carol Stream. We appreciate your business and hope to see you again soon!

Helpful
April 05, 2024

Sharon was working with us for a week very patient . Great customer service . Thank you Sharon and Danny More

by CLSQ
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

CLSQ responded

Very good salesperson! Thank you Sharon

Apr 07, 2024 -

Hawk Ford of Carol Stream responded

Here at Hawk Ford of Carol Stream, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Sharon and Danny, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
April 04, 2024

Great experience, really went above and beyond to get us in the vehicle we wanted! More

by A Eberlein
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shakira Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Hawk Ford of Carol Stream responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hawk Ford of Carol Stream are glad to have you as a customer.

Helpful
April 01, 2024

Process was very easy. Willing to work with me to get to agreed upon terms. Would recommend. More

by Onlyme
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sharon Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Diehl
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Apr 02, 2024 -

Hawk Ford of Carol Stream responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hawk Ford of Carol Stream!

Helpful
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