Gyro Mazda

Very unprofessional. From the reception to the sales person I unfortunately dealt with. The employees covered for each other good or bad. Even when I caught them in a li From the reception to the sales person I unfortunately dealt with. The employees covered for each other good or bad. Even when I caught them in a lie, they still covered for each other. Instead of doing the right thing, they argue with me. Very frustrating. There are many other Mazda dealers. I will not go back to Gyro Mazda. More

Part 2, unprofessional dealings with the receptionist. When asked to be transferred to the Service department, she asked me WHO in the Service department I wanted to connect with. Customers call to be When asked to be transferred to the Service department, she asked me WHO in the Service department I wanted to connect with. Customers call to be transferred to specific departments I.e. Parts Department, Service Department, Sales Department). A customer wouldn't personally know all Service, Sales and/or parts department employees. In my eyes, very childish behaviour from the receptionist. As mentioned, I will not return to Gyro Mazda. Even individuals that I recommended Gyro Mazda to are also sharing negative experiences with me. Prior, I would advocate for Gyro Mazda. Now they lost another group of customers. More

After driving my previous car for 16 years, it was beyond time for something new. Nick was very attentive, knowledgeable and honest. Unfortunately, the delivery time of the new Mazda 3 GS I ordered got pushe time for something new. Nick was very attentive, knowledgeable and honest. Unfortunately, the delivery time of the new Mazda 3 GS I ordered got pushed back and I needed something sooner than later. When I asked Nick about comparable used vehicles, he respected what was important to me and only called when a viable option became available. I ended up with a great, low km 2020 Mazda 3 GT and even in the colour I wanted. It may be a challenging time to purchase a vehicle but I felt GYRO MAZDA worked hard to get me a terrific car and I couldn't be more pleased. More

Great customer service. .. As a loyal Mazda car driver, driving M6 for 16 years, it is time to get a new car, this time Mazda3 gs awd sedan 2023. After weeks of thorough se .. As a loyal Mazda car driver, driving M6 for 16 years, it is time to get a new car, this time Mazda3 gs awd sedan 2023. After weeks of thorough search at different dealerships and speaking with few sales people, I've got to talk with Nick. No pressure, attentive, efficient and friendly way of communication. He is professional and know how to deal with people. Nick was patient and understood what I need and answered all my questions. He went above and beyond to win my deal. Great people make good dealerships better. Also had a great experience talking to Anna-Maria, Financial Services Manager. I highly recommend Gyro dealership! More

Used Mazda, purchased April 2022: Although the pickup and walk around experience was excellent, I found out a few days after I got home the car included an extended warranty (transferrable from the previous walk around experience was excellent, I found out a few days after I got home the car included an extended warranty (transferrable from the previous owner), and Gyro NEVER mentioned this during the process. In fact they tried to SELL me an extended warranty during the paperwork process. Extremely unethical in my view. More

I booked a test drive to GYRO Mazda for a Pre-owned CX-9. Mind you, I was also looking for my first ever car here in Canada. I was in awe of how their dealership looked! It was fresh, sunny and ambient. Lore Mind you, I was also looking for my first ever car here in Canada. I was in awe of how their dealership looked! It was fresh, sunny and ambient. Lorenz sent me an email asking if anyone has already assisted me with my appointment and I replied that no one has contacted me yet except him. Lorenz and Anna were patient and accommodating enough to answer all my questions and I didn't feel rushed or pressured to purchase anything. I have had the CX-9 for a month and it still feels like a brand new one. If you are looking for a new and used Mazda vehicles, I highly recommend the guys at GYRO Mazda! More

Went to Gyro Mazda to buy a pre owned Mazda CX5 GT AWD - Shabir followed up on my initial contact and was most helpful with technical details and closing the deal - I am a very satisfied customer and highly Shabir followed up on my initial contact and was most helpful with technical details and closing the deal - I am a very satisfied customer and highly recommend them More

When I picked up my vehicle Yano Yam was ready and waiting to give me a rundown of explaining how to use the features in my beautiful red wine Hyundai Tucson....Thank You Yano Yam........You were trul waiting to give me a rundown of explaining how to use the features in my beautiful red wine Hyundai Tucson....Thank You Yano Yam........You were truly amazing 😉.....And I have already ordered all my bells and whistles for my CD listening experience while missing my CDplayer 😂 More

I had the pleasure in working with Lorenz Campos ....he really cares abt the customer from beginning to end .... So i saw a cute little Royal Blue Mazda CX-30 and decided to inquire abt it that very early really cares abt the customer from beginning to end .... So i saw a cute little Royal Blue Mazda CX-30 and decided to inquire abt it that very early snowy morning.....In no time I got a text from Lorenz Campos very pleasant to his approach not pushy, very Informative, very helpful and willing to check and getting back to me at a timely manner.....Made an appointment to test drive but after i test drive that car I wasn’t satisfied very cramped for space so when i was leaving the parking lot someone pulled up with a Hyundai Tucson and right away liked what i saw...Lol... I had no idea Mazda and Hyundai was owned by the same people so that made things even better for me...So I told Lorenz this is the car I am interested in and at the time there was nothing on the lot for me as I was not interested in buying a black or white car because of how dirty they can get....So I told Lorenz please until he see a colour that will strike my interest do not call me unless there is one ....2 weeks later got a call saying there is something here i May be interested in and the minute he send me the info on the car i was ready to test drive and I was sold jus seeing it and driving it and researching it ....Thank You so very much Lorenz for the time you took going back and forth in text and being so attentive to one’s needs and wants and not trying to force anything on ur client jus cuz u want a sale....Thanks for coming thru for me u delivered😂.....(No pun intended)😁......Salamat👍🏽....Gyro Mazda first time but not the first time with Hyundai.....A very friendly place to come👍🏽 More

We bought our 2015 Mazda 3 two years ago from Danielle and she made buying our first car a very positive experience. After visiting other dealerships where the sales people were pushing us to finance a ne and she made buying our first car a very positive experience. After visiting other dealerships where the sales people were pushing us to finance a new car, upgrade the model and drive off the lot that day, Danielle spoke with us like we were real people and not just another sale. She was patient and understood that this being our first car we might need more time. Danielle is very knowledgeable about the products she's selling, will listen to your to your questions and never once tried to push us. Anyone looking for a new or used Mazda I'd highly recommend you contact Danielle at Gyro Mazda! More