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Gus Brown Buick GMC

Whitby, ON

4.8
400 Reviews
Call Dealership (905) 668-5846
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1201 Dundas St E

Whitby, ON

L1N 2K6

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400 Reviews of Gus Brown Buick GMC

June 17, 2025

I've been dealing with the service department for over 20 years professionally and personally and always have been satisfied with the work More

by rburn104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Sergio
Report | Print
Jun 17, 2025 -

Gus Brown Buick GMC responded

Thank you for your loyalty and trust in the Gus Brown Buick GMC service department over the years! We're delighted to know that you've consistently been satisfied with our work. We look forward to continuing to serve you well into the future!

June 15, 2025

Professional, courteous and helpful. Got me in a few mins early and got me out just as fast without any other unnecessary work. More

by gabbo18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Jun 16, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC provided you with efficient and professional service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

June 14, 2025

They would not return my calls when inquiring about my vehicle that was there for over 8 hours however answers the phone seemed annoyed i was calling. This dealership needs to smarten up and not just ste More

by kellylandrews25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Report | Print
Jun 19, 2025 -

Gus Brown Buick GMC responded

Hi Kelly, Thank you for your feedback. We're sorry to hear about your recent experience and that we did not meet your expectations. Providing timely updates and courteous service is something we take seriously, and your comments have been shared with our team for review. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

June 12, 2025

The service appointment was timely and completed within the estimate given. The customer waiting area was comfortable . More

by carlobattistone@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Jun 12, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that your service appointment at Gus Brown Buick GMC was timely and comfortable, Carlo. Thank you for sharing your experience with us!

June 09, 2025

This was my first time purchasing a new vehicle from Gus Brown and so far so good Blair was great to work with and made the transaction very simple and professional More

by Eric Hatfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair
Report | Print
Jun 10, 2025 -

Gus Brown Buick GMC responded

Eric, we're delighted to hear that Blair made your first vehicle purchase with Gus Brown Buick GMC smooth and professional. Thanks for choosing us!

June 08, 2025

Always a pleasure dealing with this dealership I get the best value for my trade and they make the transition to my new vehicle a breeze. Frank is a true professional never a pressure sale and always going More

by The.bugman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank,Gorgi
Report | Print
Jun 10, 2025 -

Gus Brown Buick GMC responded

Thank you for sharing your experience with us at Gus Brown Buick GMC! We're delighted to hear that Frank made the transition to your new vehicle smooth and pressure-free. We appreciate your continued trust in our dealership!

May 28, 2025

Very friendly service, people are pleasant & accommodating. My auto repair company of choice if I need work on my car. More

by ritaho101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scavuzzo
Report | Print
May 29, 2025 -

Gus Brown Buick GMC responded

We're delighted to hear that our team at Gus Brown Buick GMC has earned your trust as your go-to for auto repairs! Thank you for the kind words and support.

May 24, 2025

Ron, took the time to explain all the details I need to know for this transaction. More

by debmackay99
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
May 27, 2025 -

Gus Brown Buick GMC responded

We are glad to hear that Ron provided excellent support. Thanks for choosing Gus Brown Buick GMC!

May 23, 2025

We bring two vehicles for service here and the process is always smooth and is completed within a reasonable amount of time. More

by Chris Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy
Report | Print
May 23, 2025 -

Gus Brown Buick GMC responded

Chris, we're delighted to hear that your service visits at Gus Brown Buick GMC have been smooth and efficient. Thanks for trusting us with both of your vehicles!

May 23, 2025

Brought my Vibe in for service last week and as usual, Sergio and the crew got the job quickly and right! Gus Brown is the place to go for servicing my Vibe. 👍🏻 More

by Brad Mavins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
May 26, 2025 -

Gus Brown Buick GMC responded

Brad, we're delighted to hear that Sergio and the team at Gus Brown Buick GMC took great care of your Pontiac Vibe! Thanks for trusting us with your service needs.

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