
Go North Surrey GM
Surrey, BC
Filter Reviews by Keyword
By Type
Showing 316 reviews
The sales person lied regarding collisions on the vehicle. Their service department didn’t even catch that the tailgate didn’t work. They were unable to fix it at the dealership so they had to send i vehicle. Their service department didn’t even catch that the tailgate didn’t work. They were unable to fix it at the dealership so they had to send it to a body shop to be repaired. Once it was completed they said just to come get it, I waited an hour and a half for them to find it no one knew anything about the truck. When they did find it I was told it had already been detailed and they would bring it out. They never cleaned the inside there was animal hair all over the front seat, an old parking pass from the previous owner still on the dash and leaves and sticks on the engine. The repair they did was still covered in bon-do dust and water and there was still cherry blossoms in the tail gate cracks. They have never responded to my text messages and you only get to talk to them if you’re standing in front of them. Honestly the financial guy and the ICBC insurance guy was more helpful. NEVER RETURNING OR GETTING MY VEHICLE SERVICED THERE. More
The salesman Anand I believe was fantastic but they are extremely aggressive when it comes to pushing warranties. Tried to charge me 14000$ for a warranty and never even mentioned the factory gmc extended extremely aggressive when it comes to pushing warranties. Tried to charge me 14000$ for a warranty and never even mentioned the factory gmc extended warranties that are available. Just very predatory tactics by the finance department. More
Very good customer service. They keep you informed about what's going on with your vehicle. Very attentive and friendly staff. Highly recommend.. They keep you informed about what's going on with your vehicle. Very attentive and friendly staff. Highly recommend.. More
I continue to go back to this dealership because of how they go the extra mile to go above and beyond into making sure my vehicle is in the best condition it can be. They’re also all very helpful and great they go the extra mile to go above and beyond into making sure my vehicle is in the best condition it can be. They’re also all very helpful and great to work with. More
Great customer service! The whole staff is very friendly. Amarjit is great at sales, very patient and informative on all details regarding each vehicle. He made the purchas The whole staff is very friendly. Amarjit is great at sales, very patient and informative on all details regarding each vehicle. He made the purchasing experience very easy and I highly recommend if anyone is looking for assistance in purchasing a new vehicle to contact him as he makes the experience very easy and is very honest and knowledgeable. Management, the finance staff, and insurance department all exceed great customer service they make customers feel welcome and provide honest information. Great dealership highly recommend! More
They have been very helpful, and very nice people, and advisors who always try their best for you! I will always recommend to go there for your car services! Kenan advisors who always try their best for you! I will always recommend to go there for your car services! Kenan More