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Glen Toyota
Fair Lawn, NJ
4,076 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,076 reviews
June 01, 2024
I had the pleasure of working with Freddy Padilla at Glen Toyota, and I must say, he truly went above and beyond. Freddy's exceptional service and warm demeanor made my experience unforgettable. Not only was Toyota, and I must say, he truly went above and beyond. Freddy's exceptional service and warm demeanor made my experience unforgettable. Not only was he incredibly courteous, but he also took the time to listen and understand my needs. In addition to Freddy's outstanding assistance, I must commend Glen Toyota for their extraordinary service. Unlike other dealerships, such as Toyota Universe, where my concerns often fell on deaf ears, Glen Toyota was attentive and supportive every step of the way. I highly recommend Glen Toyota, especially with professionals like Freddy Padilla on their team. They not only helped me resolve my issues but also made me feel valued as a customer. I will definitely be returning and will make sure to spread the word to others. A big thank you to the entire staff at Glen Toyota. Your dedication and excellent service are truly appreciated. Warm regards, More
by Fernando Rios
Helpful May 31, 2024
Joshua was very polite and made things easy to understand. Great knowledge of the vehicle and the features understand. Great knowledge of the vehicle and the features More
by Maria Elizabeth Lopez
Verified CustomerEmployees Worked With
May 30, 2024
I ran over something and got a low tire pressure warning. I was near the service location and immediately drove to it. Although there were a lot of people there, my car was serviced and the tire replaced wit I was near the service location and immediately drove to it. Although there were a lot of people there, my car was serviced and the tire replaced within 2 hours. I was very satisfied that they were able to do so quickly. More
by jonb21
Employees Worked With
May 28, 2024
Excellent service system , professional team Members, decent time of service, over all great experience. Thank you decent time of service, over all great experience. Thank you More
by WAFIEH121
Employees Worked With
May 27, 2024
Worst service ever! !! Waited 4 hours to buy a vehicle for cash. Staff was not respectful of our time. I would never recommend Glen Toyota to anyone. !! Waited 4 hours to buy a vehicle for cash. Staff was not respectful of our time. I would never recommend Glen Toyota to anyone. More
by ERICWEISS860
Employees Worked With
May 27, 2024
Good service and fair price. The selection was extremely limited however, and we had to settle for something less than what we wanted. The selection was extremely limited however, and we had to settle for something less than what we wanted. More
by MIKEDIAZ1
May 26, 2024
Very good service, but price are way to high, can you be more conscious on that? more conscious on that? More
by diosmery0725
May 26, 2024
The service was excellent by the mechanic and by Nicholas Marin who helped me when I arrived and when I left. Nicholas Marin who helped me when I arrived and when I left. More
by QUEENWF
Employees Worked With
May 26, 2024
Steven was exceptional when it comes to getting us the car we needed at the right price we wanted. Thank you very much Steven! car we needed at the right price we wanted. Thank you very much Steven! More
by Azimbek
May 25, 2024
I called Ms K four times over two days. with question about my billing. Twice I was told she was busy and would call back. And Twice I left detailed messages as to why I was calling. She with question about my billing. Twice I was told she was busy and would call back. And Twice I left detailed messages as to why I was calling. She NEVER ! Called back. I purchased my car from Glen Toyota and have been a long time customer. I served with the owner of Glen Toyota on Fair Lawns Economic Development Bd. I’m very disappointed. Former Mayor of Fair Lawn, Other service members were helpful but ms k was “out for lunch” Joe Tedeschi More
by JTFAIRLAWN
Employees Worked With
