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Gilchrist Chevrolet Buick GMC Dealership Tacoma
Tacoma, WA
2,000 Reviews
Gilchrist was originally founded by James Gilchrist in 1927 when he opened a REO Motor Car Company dealership downtown.. In the 1940’s the dealership transitioned to selling Chrysler Plymouth automobiles. In the 1950’s the Gilchrist family added Borgward and Buick. James introduced his son, John Gilchrist Sr. into the automotive industry and John Sr. eventually became the dealer in the 1960’s. Opel was the next brand to be added during this time. John Sr. continued to serve the local Tacoma Community while raising his sons, John Jr. and Gary, into the industry. By late 1980’s the Gilchrist family had stepped away from all of the brands except Buick. John Sr. decided to grow from being just a Buick dealership to adding the Chevrolet franchise in 1988. In 1991 John Sr. passed the legacy along once again to his sons, John Jr. and Gary. In 2009 the Gilchrist family decided to grow the brand again and added GMC to the mix. After years of working in the dealership John’s daughter Stephanie and Gary’s son Nick have begun to transition the dealership into the fourth generation of Gilchrist’s. In the 90+ years of serving the local community, the Gilchrist family has been able to keep the dealership within the family and help countless other families get reliable vehicles at a great price.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,000 reviews
June 01, 2024
Efficient, friendly, on time, consistently good, knowledgable technicians and service agents, easy to mame appointments. Thank you Gilchrist! knowledgable technicians and service agents, easy to mame appointments. Thank you Gilchrist! More
by mariareyburn
Verified CustomerEmployees Worked With
Other Employees :
The ladies at the front service desk were also great
Helpful June 01, 2024
Very pleasant to work with all the staff members I encountered from reception to service person to the cashu encountered from reception to service person to the cashu More
by rogerdickinson2012
May 31, 2024
Bryan/ Brian was the one who actually sold me the car, he did a great job & was super friendly. did a great job & was super friendly. More
by baileyk.jones2001
May 30, 2024
The only thing is how long I had to wait 5 hours and still the same problem still the same problem More
by mattoxr2020
May 27, 2024
I took my car in after repairs failed at another dealership only to have my car not fixed properly and had to take it back. They had my car for a month with very confusing communication and I couldn dealership only to have my car not fixed properly and had to take it back. They had my car for a month with very confusing communication and I couldn't get anyone on the phone for the first week to find out was was going on with my car. After getting my car back my engine cover was missing. When I called and asked about it I told him the color and what it said on it, the guy on the phone said that's impossible Chevy doesn't make it that color, then asked me what color my car was and then said he would check. Then they denied losing it and said they would get back to me about it the next. It's been 2 weeks and I haven't heard anything. More
by veronica.soriano
Employees Worked With
May 25, 2024
I get good service when I take my truck to them. Excellent service with them Excellent service with them More
by cblackk.49
May 23, 2024
I enjoy taking my vehicle to gilcrest chevrolet because they always provide quality service. I recommend goldcrest for any g m c g m vehicle owner. they always provide quality service. I recommend goldcrest for any g m c g m vehicle owner. More
by Armstrong
May 22, 2024
Always appreciate prompt and efficient customer service. Truck is always ready when promised and work done well. Thanks to Chuck & whole team! Truck is always ready when promised and work done well. Thanks to Chuck & whole team! More
by SCOOP3910
Employees Worked With
May 22, 2024
Always great service. Chuck and everyone in the service department are wonderful. Would and do highly recommend! Chuck and everyone in the service department are wonderful. Would and do highly recommend! More
by BarryGrimmett
May 21, 2024
Diagnosis of the issue, ordering the part, getting it in a timely manner, and getting the car back in to install new part went very well. Happy Customer. a timely manner, and getting the car back in to install new part went very well. Happy Customer. More
by clark.cj
Employees Worked With
Suzi 5 Stars!
