Germain BMW of Naples

Excellent service! My advisor Sebastian Murzanski is wonderful! He has great customer service and follow thur. I would recommend him all day everyday! My advisor Sebastian Murzanski is wonderful! He has great customer service and follow thur. I would recommend him all day everyday! More

Beautiful, clean and full of helpful staff from service to sales force. Klevis was wonderful and professional. He was filled with knowledge about our X5. We were pleased with the purchase process and drove to sales force. Klevis was wonderful and professional. He was filled with knowledge about our X5. We were pleased with the purchase process and drove away feeling satisfied that our new car was the right decision. More

Tona Zarelli was so thorough and helpful I could not be happier with her service. Makes me look forward to my next service visit. happier with her service. Makes me look forward to my next service visit. More

Professional. Friendly. Cost conscious. Helpful with transporting vehicle. Kept me updated with sale and transfer. Friendly. Cost conscious. Helpful with transporting vehicle. Kept me updated with sale and transfer. More

Sebastian Murzankski was both professional and courteous in resolving my service issue. I would recommend this dealership and this agent to anyone interested in a BMW! in resolving my service issue. I would recommend this dealership and this agent to anyone interested in a BMW! More

Don’t ever buy a used BMW from this dealership! Absolute worst experience ever! I bought a 2016 BMW 740i 2 years ago. Nothing but problems! Put 12k into it year one but after I got another 12k invo Absolute worst experience ever! I bought a 2016 BMW 740i 2 years ago. Nothing but problems! Put 12k into it year one but after I got another 12k invoice i told them to do nothing and took it right to a Honda dealership and traded it in for a new Accord. Will never buy another BMW and will spread the word! More

Great service provided! Service advisor, Tona Zarrelli kept me updated and informed with information regarding my vehicle. Service advisor, Tona Zarrelli kept me updated and informed with information regarding my vehicle. More

George Donovan and Alex (shuttle porter) went out of their way to accommodate me! They are an asset to the Germain family! their way to accommodate me! They are an asset to the Germain family! More

Chuck is great , he is the best advisor every time I take my car in for service , he goes above and beyond every time and I see him do this to all customers while I wait a short time , not all day like other my car in for service , he goes above and beyond every time and I see him do this to all customers while I wait a short time , not all day like other places . Thanks again Chuck for your impeccable service ! More

Of all the car dealerships and service departments I have encountered during my 75 years, Germain BMW of Naples is the best. Of course, to accomplish that lofty feat would not happen without excellent employ encountered during my 75 years, Germain BMW of Naples is the best. Of course, to accomplish that lofty feat would not happen without excellent employees. The latest experience I had was with my service representative, who was Charles Griffith. He not only gave me is cell phone number, but text me every step of the way until my car was finished. Not only was he efficient, but also very personable. Great job Chuck! More