Georgetown Volkswagen

My wife and I had our 2007 Volkswagen Rabbit serviced at Georgetown Volkswagen from 2008 to 2025 (until the car was deemed a write-off after an accident-no injuries and the other party was charged with care Georgetown Volkswagen from 2008 to 2025 (until the car was deemed a write-off after an accident-no injuries and the other party was charged with careless driving). We highly recommend the dealership for their excellent service. Trust, superior quality, fairness in pricing for work performed, and above all honourable engagement and a simple straight up decency and integrity in conduct and action has framed Georgetown Volkswagen’s relationship with us as customers. Its service staff, service managers, advisors, technicians, parts department staff and others working the shop floor have kept us safe as they have repaired, maintained and monitored the mechanical well-being of the Volkswagens we have owned through the years. We are grateful for their care and expertise. More

Had The absolute worst experience there I’d never recommend this dealership to my worst enemy. the finance manager took advantage of me when I was vulnerable and now I am paying for it. I was told I recommend this dealership to my worst enemy. the finance manager took advantage of me when I was vulnerable and now I am paying for it. I was told I was purchasing GAP insurance to now be told it was a loyalty program. yes I should have read the documents over in full detail but I trusted the dealership And was very clear with what I wanted and was told that was exactly what I was getting. The general manager won’t return my calls and make things right proving this is the type of dealership he wants to represent. More

Will was a very positive and committed salesman who ensured the customer was happy. Once the deal was made the people continued to provide great attention to detail and ensured our satisfaction. I wo ensured the customer was happy. Once the deal was made the people continued to provide great attention to detail and ensured our satisfaction. I would recommend. More

Worst dealer around. ... 2 year old car that won't take gasoline. Takes 20 mins to put in $20 dollars of gas. Dealer says its my fault because I overfilled it. Won't co ... 2 year old car that won't take gasoline. Takes 20 mins to put in $20 dollars of gas. Dealer says its my fault because I overfilled it. Won't cover it under warranty. Want $2000 to fix !!!! Don't go to this dealer and stay away from VW garbage. What kind of car won't take gas ??? I've owned 2 Jettas and they were both junk. More

A rip off stay away from this dealership. They dont know what they re doing. They will not honor warranty & try to up sell services . They dont know what they re doing. They will not honor warranty & try to up sell services . More

I bought $33000 car from this dealership In February not even 30 days later I complained about the front tires having cracks in the treads they barely passed the safety they said they replace the real ones even 30 days later I complained about the front tires having cracks in the treads they barely passed the safety they said they replace the real ones but the front ones passed you think for 33000 h Dollars they would've put 4 new tires on that car would not recommend buying a vehicle from this dealership More

Georgetown Volkswagen has been the best dealership to work with and made the process of car shopping so easy and enjoyable. Thanks to Hisham Al-Ammar the Account Manager. He was able to find the best car work with and made the process of car shopping so easy and enjoyable. Thanks to Hisham Al-Ammar the Account Manager. He was able to find the best car lease for myself. Hisham was great at addressing my questions and finding me the best lease for my budget. His flexibility and willingness to help me find the perfect car was exceptional. Hisham and his team at Georgetown Volkswagen have been fantastic and have made the process of car shopping enjoyable! I would highly recommend Hisham to anyone because his service and hospitality is one that isn’t available at other dealerships! I rate my overall experience a 10 star! Jodi More

Bought a used car from this dealership. The used car manager was quite rude when negotiating the price. They boast about how much it cost them to safety the car, etc, etc. A month after I purchased the manager was quite rude when negotiating the price. They boast about how much it cost them to safety the car, etc, etc. A month after I purchased the car, front brake warnings light came on. The pads has like 10% left. There's no way it passed safety when I bought it. This is not my daily car. I hardly put any mileage on it. No doubt they have some nice car on the lot, but I wouldn't pay them any extra for being a big dealership if they don't safety or recondition their car properly. More

I leased my car here and had really good experiences with the Sales team so this review is not at all reflective of Sales; unfortunately cannot say the same for the Service dept. Contacted them afterwards to the Sales team so this review is not at all reflective of Sales; unfortunately cannot say the same for the Service dept. Contacted them afterwards to provide customer feedback and it's like they were offended and flat out refused to even acknowledge their mistake - and this is what bothered me the most. They can't even acknowledge their mistake and apologize, so I won't be coming back here or referring them to anyone. Despite this being my 'home dealer,' I'll happily be making the trek to Oakville or Bramgate VW in future. More

Avoid this dealership at all costs!A VW agent emailed Avoid this dealership at all costs! A VW agent emailed me offering a trade in option, went in and signed the offer documents, but realized later th Avoid this dealership at all costs! A VW agent emailed me offering a trade in option, went in and signed the offer documents, but realized later that day I was being ripped off, emailed them back to cancel and this is where they turn into bullies! They replied by stating "all sales are final", this is more of a dollar store policy not a proper dealership! I do not remember signing any document that stated anything was final. I know it is sad they are losing such a big deal and commission but they cannot and will not force me to proceed with the deal. Will definitely escalate to consumer protection and the better business bureau. More