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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,711 Reviews

2,711 Reviews of Gatorland Toyota - Service Center

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May 25, 2024

comfortable setting while you wait for your car. they worked with me through the day. its a very comfortable and convenient place to be while waiting for your car. More

by theanzeses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sciotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

No follow through when they say they’re calling when car is ready to be picked up. More

by nanalula
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Voss
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Attempted to sell service and this varies with each visit ranged from filters to transmission More

by Buzzy.guillette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ainsworth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Mella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Iliana Mullins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Voss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ariana Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Zelaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Kendall was fantastic. He kept me informed all during my car service. I would prefer for to be my service manager from now on. In addition the waiting area is always cle More

by ktincs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayton in sales is our family favorite. my granddaughter loves him
May 22, 2024

Good service and nice staff. They were pretty quick to get everything done on time. More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you received good service from our staff and that everything was completed promptly. We look forward to serving you again in the future!

May 22, 2024

We were called for service on our 24 Grand Highlander with 4,500 miles. We waited 3 hours and were informed the only thing completed was a tire rotation. the oil change is not due until 10,000 miles. Dis More

by mgomez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not known
May 21, 2024

Your service is excellent, you always update me with any details my car needs. I especially thank my service agent Nancy, she is very kind and very friendly, I love her availability. More

by Paocontrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words! We're happy you had a positive experience with our service. We're glad that Nancy provided exceptional care and attention. Your feedback means a lot to us, and we'll pass along your compliments to her. Thank you for choosing Gatorland Toyota!

May 20, 2024

Great Service everytime I go. Prices are a little high for want I needed done but I understand them. More

by TYESHEARAMINCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Gatorland Toyota responded

Thank you for your feedback! We're delighted to hear that you consistently receive great service when you visit us. We strive to provide quality service. We always aim to deliver the best value for our customers. We appreciate your understanding and look forward to serving you again!

May 19, 2024

The ratings are for John O'Halloran and the Collision Center, but not the dealership. The repair work was well done and John explained everything well and kept in touch. More

by pmoore7586
Recommend Dealer
Yes
Employees Worked With
John O'Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Gatorland Toyota responded

Thank you for sharing your feedback! We're delighted to hear that John and our Collision Center team provided you with excellent service. It's great to know that the repair work met your expectations and that John kept you informed throughout the process. We appreciate your support!

May 18, 2024

Enjoyed the free coffee, donuts, and talking to Heather. The bathrooms were nice and clean. More

by mesaspc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Gatorland Toyota responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our complimentary coffee and donuts, as well as your conversation with Heather. It's also great to know that you found our bathrooms to be clean and well-maintained. We look forward to welcoming you back soon!

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