
Fish Creek Nissan
Calgary, AB
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983 Reviews of Fish Creek Nissan
Excellent service! Professional, honest, and timely team that truly cares. Clear communication, great attention to detail, and highly recommended dealership. Professional, honest, and timely team that truly cares. Clear communication, great attention to detail, and highly recommended dealership. More
I booked an appointment over the phone. The lady said she needed all of my information and serial number because I was a new customer. She said she needed to check to see if there was any r The lady said she needed all of my information and serial number because I was a new customer. She said she needed to check to see if there was any recalls on my vehicle, she said there wasn’t. Checking in took way longer than I thought it should. The process was about 20 minutes. I got a call that my vehicle was ready. When I got there, the service rider went through the order form with me and said that there was a recall on the stereo system, which is one of the reasons that I went in because it was glitching. Although the recall was repaired, I had to question why I was told there was no recalls on the car. He said the receptionist gets a different recall site then the service writers. The writer asked me if I would like a complementary car wash so I said sure. He himself pulled it up to deliver it to me and it was not cleaned. I had to wait another 20 minutes for them to give the complementary service that they offered. There were a few other minor issues that were resolved on the spot. I felt that this experience had no format and was rather unorganized. Friendly enough people, though. More
When I arrived at the dealership, I was quickly greeted by ( Representative) Emma. She was very friendly and greeted me with a smile . She was very efficient and knew what needed yo very done. After going by ( Representative) Emma. She was very friendly and greeted me with a smile . She was very efficient and knew what needed yo very done. After going over the forms a0nd what needed to very done, she pointed out to where I could go to the waiting station. Had a very positive experience and would return again. Thank you. More