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Falcone Automotive

Indianapolis, IN

4.9
2,182 Reviews
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO Falcone Automotive Falconevss.com
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,182 reviews

May 17, 2024

The whole sales group at Falcone Subaru was very helpful and informative but especially Eric who sold us the car using Costco Car Purchase Program. Betsy was awesome walking us thru the car functionalities More

by gnaucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
May 17, 2024

This was the most pleasant car transaction we have ever had. Both Mitchell and Betsy were very professional, informative, and friendly. We are very impressed with Subarus, customer service and love our new More

by sugaynes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Great customer service. I walked into the wrong side of the building, the team stopped what they were doing, and personally escorted directly to the company rep that I neede More

by jdhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Taylor
May 15, 2024

Have dealt with this dealership for number of years and always am pleased with the experience either being service or buying a new vehicle. Met today with Betsy who took me through all of the new bells a More

by jwfunkjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I felt very confident with the process and everyone. Steven and Eric were especially helpful! More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Very good place to purchase a vehicle from. Eric Davis was very professional and helpful! We had a wonderful buying experience!! More

by ka0729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Betsy is a great representative of Falcone Subaru. She spent over 1 1/2 hours with me. She never made me feel rushed in learning the features of my new car. She made me feel really good about my vehic More

by jaysson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ermir Bektesoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Very enjoyable experience with Betsy Taylor. She was very knowledgeable, answering all of my questions and showed me many features on my new Forester. Betsy also took the time to acquaint me wit More

by jfaust14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Everyone was very accommodating. The buying process was quick. Sales people were very knowledgeable about the models More

by vnees02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Betsy answered the questions I had and even provided answers to questions I didn't think to ask. She is very knowledgeable and my time was well spent with her coverage of my new cars features and setti More

by mcoates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Betsy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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