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Estero Bay Chevrolet

Estero, FL

3.8
436 Reviews

10640 Chevrolet Way

Estero, FL

33928

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Showing 436 reviews

May 07, 2024

Terrible experience with the financing department. They kept pushing the extended warranty which I told them I didn't want but finally agreed to it, which I regretted the next day. The following day More

by PHOTOZ223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Russ Stella
May 08, 2024 -

Estero Bay Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 06, 2024

I will NEVER retrun. I bought my 2016 Vette from them and have always taken it back to them for servcie. I had an appointment for an oil change at 10am this morning. M More

by smcdole
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jose Tejeda
May 07, 2024 -

Estero Bay Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 16, 2024

Horrible lying dealership. I own a Chevy spark, and had a flat tire, which caused damage to the tail pipe filter that stall pollutants from entering into the air, my engine lig More

by Maocat0252@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Denson
Apr 17, 2024 -

Estero Bay Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 24, 2024

Nice clean place didn’t get much time to spend there but Paola Olivo is great to work with along with JR the financial guy! I bought used jeep traveled from NW MN to drive it back home and the both of them More

by mcpdeadeye.mp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paola Olivo and JR
Mar 24, 2024 -

mcpdeadeye.mp responded

Nice clean looking place, didn’t get to spend much time there but Paola Olivo is great to work with along with JR the financial guy! I bought old used jeep, I traveled from NW MN to Estero Chevrolet to drive back home and the both of them are top notch to work with!

Mar 24, 2024 -

mcpdeadeye.mp responded

Note for Estero Bay Chevrolet service department, interesting Perez and Jayhan the service reps need to be tuned up! There told to do a multi point inspection on a vehicle that was going to travel 2000 some miles and it wasn’t checked over very well at all, coolant problem easy to spot, transmission fluid wasn’t even registering on stick almost 2 quarts low, do you think they checked anything else I doubt it very much, you know if they didn’t check the transmission fluid they sure didn’t stick there finger or look in the rear end or transfer case fluid, I trusted them to do a multi point inspection, I picked this vehicle up on a Sunday, service dept wasn’t open, I would think if this vehicle would have blown up or transmission would have went out even sold as is with a good lawyer Estero Chevrolet would be towing and putting new engine and transmission in for lack of there responsibility to check a vehicle over and send it out on the road with an out of town customer, I know two service people and possibly a third the tech who worked on it would be down the road without a job! MC Potter US Army Retired Northwest Minnesota

Apr 09, 2024 -

Estero Bay Chevrolet responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 09, 2024 -

mcpdeadeye.mp responded

Again Paola Olivo was a great sales lady to work with went out of her way to help: J R was also a great guy to work with and went out of his way to help: the service department at this dealership sucks, I got the paperwork that they did a multi point inspection of the used Jeep I had bought and they didn’t do squat: it’s a good thing I decided to check for myself down the road on fluids and such, it was low on coolant losing it somewhere, and the transmission fluid didn’t even register on the stick it was almost 2 quarts low, I had to drive this Jeep back to NW Minnesota, I understand what bought as is means but doing a multi point inspection and not topping off fluids and checking vehicle out is completely out of line! After working on vehicle on the road got coolant problem solved, after arriving home and checking transmission leakage discovered rear tail shaft seal on transmission leaking, again they could have checked transmission fluid level and seen that it was low and topped it off and it would have been fine all the way home but if it would have went out they would be fixing: the other thing about this dealership is the way their set up for buying a used car, when your paying cash or cash electronic money transfers you should be able to pick up your used vehicle with title and leave to go home but not there, they want you as the customer go through this title and license company they use that charges the crap out of you! I called the State of Minnesota and they even said do not buy a car in Florida without getting a bill of sale and the title when you leave that dealership, and yet when you ask Estero Chevrolet they will tell you that’s the way it’s done in Florida which is not true! I bought another Jeep less than a mile from Estero Chevrolet and I paid cash got the Jeep and the title and drove away home. I’m still waiting for a title and I bought that Jeep in early March around the first week. So I could only suggest watching this dealership when doing business there, they need to make changes especially on used car title and sales and the service department certainly needs a good house cleaning and tune up cause their certainly not doing there job!! Yours Mark C Potter retired US Army Veteran

November 02, 2023

So far, I have a pleasant experience with this store. I will update this review as we go. The star rating is a place holder. Both Astrid and Jared were awesome, professional, and helpful. Very stra More

by ChrisFromFlorida
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Astrid & Jared
October 28, 2023

Cardinal Shingles always take care of our fleet vehicles for Allied Universal. I have a couple of Ford and use to bring them to Ford Dealerships. The service we get at from Cardinal and the staff at Estero More

by Jason.McElroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cardinal Shingles
Oct 28, 2023 -

Jason.McElroy responded

Thank you Cardinal for going the extra mile!!!!

Oct 30, 2023 -

Estero Bay Chevrolet responded

Thank you for your kind words about Cardinal! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 02, 2023

Good experience for a local dealership. Andrew was our salesman and he was great. The finance process was easy and pressure-free. More

by sports1218
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dillon
May 02, 2023 -

Estero Bay Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

March 11, 2023

The Chevrolet Bolt EUV listed as inventory, wasn't physically available for sale, not even in transit. More

by EUV wannabe
Recommend Dealer
Yes
Employees Worked With
Jaylin Johnson
Mar 15, 2023 -

Estero Bay Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

From the sales staff to the finance side everyone was very nice and professional. I will definitely recommend Estero Bay to others. More

by Sam76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebeca, Lou and Will
Feb 21, 2023 -

Estero Bay Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Estero Bay Chevrolet and we hope to see you again.

January 15, 2023

Exceptional customer service by Jari, happy with my Silverado. As this is my faith purchase from Estero Bay, my next purchase should be half price…..correct? More

by Dmreszel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Denson
Jan 19, 2023 -

Estero Bay Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

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