Erinwood Ford - Service Centre

Csutomer Service Excellence We have 3 fords in our family, 2 bought from Erinwood. 1 bought from London dealer, but originated from Erinwood. There was a problem 1 month after We have 3 fords in our family, 2 bought from Erinwood. 1 bought from London dealer, but originated from Erinwood. There was a problem 1 month after warranty expired, having gone through Ford Canada, then back to Erinwood we got connected to Shawn Moon. My husband had researched the issue and conveyed the problem. The apt was made and at that time any costs for correcting the issue. The problem was fixed and there was no charge. Additionally, my daughter was happy that she got a courtesy car for the time that it took to solve the problem (overnight). The problem was addressed very professionally and resolved at no cost to us. Needless to say, we are very happy with the customer service received by Shawn and his team. More

SERVICE IS EXCEPTIONAL I had my F150 in for service. Chris Scott as my regular service advisor provided exceptional service and advice. He kept me informed as work was done I had my F150 in for service. Chris Scott as my regular service advisor provided exceptional service and advice. He kept me informed as work was done and advised / recommended what was necessary and also what wasn't necessary. I have the utmost confidence in Chris and the service department at Erinwood. They have always gone the extra mile. More

Warranty Repairs Gillian's support during some long term warranty Repairs was exceptional. She followed up with Ford headquarters weekly and provided prompt updates. W Gillian's support during some long term warranty Repairs was exceptional. She followed up with Ford headquarters weekly and provided prompt updates. Will always continue to purchase and maintain vehicles at this dealership! More

Worth the Drive to Mississauga's Erinwood Service.. Our weekly chores took us to Mississauga for a routine "The Works" on our 2008 Escape with 54,000 kms on it. Purchased and serviced by only Erinwood, Our weekly chores took us to Mississauga for a routine "The Works" on our 2008 Escape with 54,000 kms on it. Purchased and serviced by only Erinwood, Chris provided, as usual, outstanding customer service. We are from Toronto and the trip to Mississauga is only worth it for Erinwood and the great service from Chris. Having dealt with Erinwood Ford since 1979, I would no longer search for any other dealership EVER! After our simple oil change, we drove down the street and noticed that our tire was making a noise. We turned around and took it back to Chris who soon discovered that we ran over something on our short 1 block trip. He quickly fixed and patched the tire and did not charge us anything for it. Simply the Best and Quick service provided by Chris! Thank you Chris. More

Erinwood Continues to be Excellent had a minor warranty issue. Gillian saw me, handled the problem, fixed it on the spot and was totally gracious throughout!. This is the 4th vehicle I had a minor warranty issue. Gillian saw me, handled the problem, fixed it on the spot and was totally gracious throughout!. This is the 4th vehicle I have purchased from Erinwood, the last 2 from Doug Keen. Keep up the good work guys! I had to get the oil changed at the Ford dealership in Naples Florida as it hit the mileage mark. Erinwood is head and shoulders above those guys, who weren't bad but don't lay a glove on Erinwood. More

Very good Orlando was very helpful with purchasing a used car from the dealership. He answered all our questions, guided us to making the right decision and ove Orlando was very helpful with purchasing a used car from the dealership. He answered all our questions, guided us to making the right decision and over all a great experience. He made sure that the vehicle we purchase would be delivered on time as well as making sure all the necessary fixes will be done prior to delivery date. Outstanding and a very smooth experience. Will definitely recommend Orlando to our family and friends. Thank you More

Amazing Service!!! I want to thank Etta for the amazing service she provided me with on February 23rd. I was dropping off my 2014 Explorer for its oil change and detail I want to thank Etta for the amazing service she provided me with on February 23rd. I was dropping off my 2014 Explorer for its oil change and detailing and Etta was so personable and helpful. This is not the first time i have dealt with Etta, each and every time I do she is professional and a pleasure to deal with. I hope this feedback makes it way to Etta. You are very lucky to have her as one of your employees!! Yours Truly Larissa Maclean More

The Best! Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen Erinwood service is the best without a doubt, I won't take my car anywhere else for service. It's an '09 Escape purchased new in 2010 from Doug Keen (awesome sales experience!). Through the years I've always brought it back for all the regular maintenance and for the rare occasional problem. The entire service team are wonderful, knowledgeable and always working for the customer. I usually make my appointments with Joe or Gary, but have full confidence in the entire team. This service visit last week was for a small problem and once again they came through. They also always check the car over and recommend preventative maintenance if needed. I never hesitate to recommend Erinwood, as far as I'm concerned it's the only dealership I will use. More

Always a pleasant experience at Erinwood Chris and his team always do a fantastic job servicing my car. Friendly service and great work make Erinwood the best place to get your car serviced i Chris and his team always do a fantastic job servicing my car. Friendly service and great work make Erinwood the best place to get your car serviced in the GTA. More

Chris Scott ... and His Service Team of SUPERSTARS !! Let me tell you about my longstanding relationship with Erinwood Ford Mississauga ... CHRIS SCOTT ... & his service team of superstars ... I would Let me tell you about my longstanding relationship with Erinwood Ford Mississauga ... CHRIS SCOTT ... & his service team of superstars ... I wouldn't go anywhere else ! More