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Envision Ford of Duarte
Duarte, CA
72 Reviews
Here at Envision Ford of Duarte, it is our mission to be the automotive home of drivers in the Duarte, CA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 72 reviews
May 26, 2024
Rayan and Adel were excellent to work with. While waiting to complete the paperwork I asked Rayan about his accent which I brought up. It pesonalied the transaction by hearing his story. Too While waiting to complete the paperwork I asked Rayan about his accent which I brought up. It pesonalied the transaction by hearing his story. Too many times car salesman get a bad rap, but it humanized the entire expirience. More
by ALWOODGOLF
Verified Customer
Helpful May 26, 2024
Excellent Service. From initial contact to final pickup of my vehicle, the service was friendly and professional. I've been coming to this dealership for 4 years and From initial contact to final pickup of my vehicle, the service was friendly and professional. I've been coming to this dealership for 4 years and they've provide great service throughout the years. More
by RMITCHEM
Employees Worked With
May 26, 2024
Oil change. 8:20am drop off. Pick up 2:00pm bad service all around. I had to call to find out status. No messages were left. No apologies offered or reasons 8:20am drop off. Pick up 2:00pm bad service all around. I had to call to find out status. No messages were left. No apologies offered or reasons given. Got my car and he never said a word to me. Lady that did my bill was polite and knew I was upset so did her very best to get the car for me. Tony needs to learn. More
by JETMATE1
Employees Worked With
May 25, 2024
I had gone in to get my Mustang Mach E serviced and was browsing at Lightning’s. Richard saw me and asked if he could help me. I let him know I was just looking at what they had. I had wanted a Lightning s browsing at Lightning’s. Richard saw me and asked if he could help me. I let him know I was just looking at what they had. I had wanted a Lightning since they came out but they were way too expensive. He said “let me see what I can do for you”. He gave me such a great deal, I couldn’t resist. He was a lot of fun to work with and, this is something you don’t hear often, but he was very honest with me throughout the entire process. He was great!!!!! More
by FRANKIER35
Employees Worked With
May 25, 2024
A dealer I've purchased 7 cars from and have always enjoyed the best service ,from a friendly, and honest staff! enjoyed the best service ,from a friendly, and honest staff! More
by DONRGOLDEN
Employees Worked With
Other Employees :
Receptionist Sarah is the best friendly, helpful and always with a smile !!!
May 25, 2024
Always great service from Polo. He has worked for the dealership for many years and is very knowledgeable. He has worked for the dealership for many years and is very knowledgeable. More
by GUY
Employees Worked With
May 25, 2024
I had a very good experience with this Dealer,Richard and Octavio They got me the F150 I wanted! Octavio They got me the F150 I wanted! More
by jessieeeg95
May 25, 2024
Dishonest. Agreed to a deal then attempted a bait and switch upon arrival to dealership. Unethical. His “helper’ Octavio was equally useless. Agreed to a deal then attempted a bait and switch upon arrival to dealership. Unethical. His “helper’ Octavio was equally useless. More
by Isyng22
May 24, 2024
Great service, but overpriced compared to advantage ford for the same services. At least a 40% increase in prices. Going elsewhere for services. for the same services. At least a 40% increase in prices. Going elsewhere for services. More
by QUENTINMOLINA5
Employees Worked With
