Advantage Ford Lincoln - Service Center

Polo has been providing excellent service for a good number of years. In fact I’ve been pleased with she entire staff. That’s why I’ve returned time and time again to purchase my vehicles. number of years. In fact I’ve been pleased with she entire staff. That’s why I’ve returned time and time again to purchase my vehicles. More

Always find your dealership very helpful and when I ask any question I get the right answer. Thanks to Polo Hernandez. See you soon again. any question I get the right answer. Thanks to Polo Hernandez. See you soon again. More

My battery went dead the next day after I requested that the battery cables be disconnected then reconnected the battery cables be disconnected then reconnected More

Marcos was best service advisor He provided excellent service with accurate updates on my vehicle service with accurate updates on my vehicle More

My service advisor was very knowledgeable regarding my specific vehicle and provided excellent customer service. specific vehicle and provided excellent customer service. More

I have always had top service from this dealer. During my previous visit, my software was updated but the panel was not reset to my previous settings and I couldn’t do that on my own. Secondly, I During my previous visit, my software was updated but the panel was not reset to my previous settings and I couldn’t do that on my own. Secondly, I told them during this recent visit that after their last software update, my brake coach no longer worked plus I was having trouble with the link between my iPhone and my car. They said it would take a whole day or more to fix. Yesterday I almost rear ended a car and the collision warning didn’t work either. I’m not happy with all these software recalls and now I seem to be having more issues. More

Polo Hernandez and the service department take wonderful care of my car. I plan to continue to have my vehicle serviced here. care of my car. I plan to continue to have my vehicle serviced here. More

Responsible and professional. Very friendly. Edgar is always responsive amd helpful for what I need. Very friendly. Edgar is always responsive amd helpful for what I need. More

My car went in Wednesday morning & I heard nothing from anyone until following week Tuesday when I called Five Times. Plus, I was without a Car with all that time & the Dealership did not provide Liane anyone until following week Tuesday when I called Five Times. Plus, I was without a Car with all that time & the Dealership did not provide Lianer Car, or option to Rent a car. More

Horrible service , took my ford in for troubleshooting arrived at 8:30 am did not hear from the service dept all day , I finally called at 2pm and was told the tech was out to lunch and would call back s arrived at 8:30 am did not hear from the service dept all day , I finally called at 2pm and was told the tech was out to lunch and would call back shortly I called again at 4pm and was told the tech that was over seeing the repairs was being replaced with another service tech . Service tech #2 called me at 5pm to say my ford needed to stay overnight and promise to call me first thing the next morning . Next day I called at noon and still no update finally 30 minutes later tech #2 called with the estimate which was extremely high ( $2300.00 ) I said no thank you I would pick up my ford in a couple of hours this was at 12:30 , I arrived at 3pm and my Ford had not been put back together nor was the paper work ready , had to wait another 20 minutes needless to say Evision Ford lost a long time customer ( bought 2 vehicles with the previous dealership ) not my place to tell you how to run your business but this is not the formula for success in my opinion More