Eastside Kia

I booked for an oil change. The check in was very smooth and easy. The oil change was done right away. The car was washed and the exit was very easy and the staff were all very The check in was very smooth and easy. The oil change was done right away. The car was washed and the exit was very easy and the staff were all very nice. More

Good price and salesman was very knowledgeable about KIA products. Also received a great warranty products. Also received a great warranty More

They were very friendly and fast did a thorough check on my vehicle. I was very happy with them. They are a good company.. my vehicle. I was very happy with them. They are a good company.. More

Great team, good service. Complementary car wash after my service was a nice touch. Hope this carry’s on with tires when we store them. Complementary car wash after my service was a nice touch. Hope this carry’s on with tires when we store them. More

The service was exceptional! !! I took my car in for a recall and received a prompt and pleasant response. !! I took my car in for a recall and received a prompt and pleasant response. More

Where to start. I bought a vehicle with Eastside Kia in 2023. It was a 2024 Kia Sportage. I was incredibly happy with the car and incredibly happy with the team that I bought a vehicle with Eastside Kia in 2023. It was a 2024 Kia Sportage. I was incredibly happy with the car and incredibly happy with the team that helped me out there. The car started to have issues that were atypical of the Kia Sportage, especially when you consider the amount of kilometres I put on it. Over and over I had to go in and get it fixed. Ziad and the rest of the service team did an amazing job. It started to get to the point, however, that my car was in for service more than it was on the road. I brought this to the attention of Kia Canada and was promptly shoved off. I sent him a quick call to Brian in finance who helped me with my deal, and my wife’s deal when I had her also buy a Kia product. Brian alongside with the general manager Jamie noticed that my vehicle had significantly more issues than any Kia Sportage anywhere in North America. Brian and Jamie were able to arrange a deal in order to get me out of my car, seeing as that Kia Canada had no interest in helping me. They were able to locate a 2026 Kia Sportage, and within a week of this issue being brought to their attention I was driving off the lot in a brand new car with the exact same payments that I had before. They were willing to take the hit in order to help out their customer. Now I don’t know if this was a typical experience with a situation like mine however, I could see that they were doing everything in their power to help me and to keep me as a loyal customer of Eastside Kia. Big xxxxxxto Jamie the general manager. Even more xxxxxxto Brian the finance guy who made sure that everything worked out for me. He even went as far as to walk me through my new vehicle, even though I was familiar with most of the layout due to owning a 2024 Kia Sportage. Can’t recommend enough. More

Great service Great staff Care about ur vehicle Great shop foreman Happy customers and dealership staff Great shop foreman Happy customers and dealership staff More

Service Advisor, Teri Paquin, is great to work with. Very friendly and answers all questions we had. Very friendly and answers all questions we had. More

Good service and friendly done a good job i will come back if I need new car back if I need new car More