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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.6
210 Reviews
Call Service Center (480) 922-5200

210 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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April 28, 2024

Being updated as to the status of the service activity on my vehicle is important to me. Without prompting, Chris Updated me several times during my visit on the status of my vehicle and when he expected th More

by chetsross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 27, 2024

Friendly fast and effective - my experience was a perfect 10. Advisor Shane was great. Thanks! More

by RichR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayne Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 21, 2024

Great customer service, professional, knowledgeable and a pleasure to have as my service advisor. Will always return to Earnhardt! More

by kim.hinshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carreo Charleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Kim, we're thrilled to hear about your positive experience with our service advisor at Earnhardt! Providing excellent customer service is our top priority, and we are delighted to have earned your loyalty. We look forward to welcoming you back next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
April 20, 2024

Norm my service advidor was great and explained all of the service items are very clearly. More

by dheymann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Dheymann, thank you for taking the time to share your feedback! We're thrilled to hear that Norm provided you with excellent service and made sure everything was explained clearly. We appreciate your kind words and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
March 31, 2024

I have the 2023 Genesis GV80 and Ben’s communication and collaboration during the 8k mile check up was outstanding. Ben represents the Genesis luxury brand in a professional manner. More

by Kgolf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Girard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador (Don’t know the last name)
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Apr 01, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Kgolf4, thank you for taking the time to share your experience with us! We are thrilled to hear that Ben provided exceptional service during your 8k mile check-up. We appreciate your feedback and hope to deliver another excellent visit in the future. Take care! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
March 30, 2024

Really stepped up on an unscheduled issue, providing a loaner car and one day service! More

by Mike Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Busell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Mike! Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that we were able to assist you promptly and efficiently. We appreciate your feedback and look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
March 27, 2024

Experience is equal to or better than my past visits to the Scottsdale BMW dealership, at a fraction of the cost. More

by Ron & Maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Ron & Maureen, thank you for sharing your positive experience at our dealership. We're thrilled to hear that you found our services to be on par with, or even better than, your previous visits. We aim to provide top-notch service at a great value. We look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
March 23, 2024

Tyler was very helpful with my Genesis service this week. It was ready when promised and they did a great job cleaning the car after the work was complete. More

by jed1036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Busell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Earnhardt Hyundai North Scottsdale responded

We're thrilled to hear about your positive experience with Tyler! We always strive to provide top-notch service and it's great to know we met your expectations. Thank you for taking the time to share your feedback with us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
March 21, 2024

Recently had my first Genesis service, Cody, my service advisor was very friendly to work with! More

by jasonjjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Krayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Jason, thank you for sharing your positive experience with Cody! We're delighted to hear that he provided friendly and helpful service. We appreciate your feedback and look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

Helpful
March 19, 2024

Carrero our Service Advisor was awesome! He was attentive, customer focused and got the car done fast. More

by paulgenevro
Recommend Dealer
Yes
Employees Worked With
Carreo Charleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Paul, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Carrero provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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