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Earnhardt Ford - Service Center

Chandler, AZ

4.9
286 Reviews
Call Service Center (480) 893-0000

286 Reviews of Earnhardt Ford - Service Center

Sort by
May 11, 2024

Joshua kept me informed and he was easy to talk to. I have a 2010 F150. I have always brought it to Earnhardt. Except for the last two years. I would rate him in the top one percent of all the people More

by dennybuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
May 13, 2024 -

Earnhardt Ford responded

Hi Denny, thank you for taking the time to share your experience with us. We're thrilled to hear that Joshua provided you with excellent service and communication. We appreciate your loyalty and hope to continue providing you with top-notch service for many more years to come. Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

Helpful
May 09, 2024

I had an intermittent electronic problem and they ran with it and found the problem. More

by Webergm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience, Webergm. Our team is dedicated to providing top-notch service, and we're so glad we delivered. Thank you for taking the time to share your feedback with us. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
May 08, 2024

The service is always very good. We are returning customers and appreciate their followthrough. Thank you! More

by 1tamarasue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon and Others in Service
Report | Print
May 09, 2024 -

Earnhardt Ford responded

Hi Tamara, thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience. It means a lot to us that you're a returning customer, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
May 04, 2024

Great service by Filip and Service Crew. Fixed my issue quickly and right the first time. More

by David K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
Report | Print
May 06, 2024 -

Earnhardt Ford responded

Hi David, thank you for sharing your positive experience with us! We're thrilled to hear that Filip and our service crew were able to quickly resolve your issue. We appreciate your feedback and hope to continue providing you with excellent service in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
May 02, 2024

Allie was an emerald, everything was great. Had a nail in my tire and it was patched More

by Jordan.Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vinesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Earnhardt Ford responded

Jordan, We're happy to see our team was able to take care of your tire and you drove home satisfied. Should you ever need anything else in the future, please don't hesitate to let us know. We're here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
May 01, 2024

Great staff. Service lane and the Quick lane for oil changes etc. are always helpfull and informative. More

by Mpolzer85345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
May 02, 2024 -

Earnhardt Ford responded

Hi Mpolzer85345, thank you for your kind words about our staff and service lanes! We are thrilled to hear that you found our team to be helpful and informative. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 28, 2024

Josh was great. He explained everything about my service. Pricing was fair. I would recommend to friends More

by emccabe66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Report | Print
Apr 29, 2024 -

Earnhardt Ford responded

Hi Emccabe66, thank you for taking the time to share your experience with us. We're glad to hear that Josh provided excellent service and that you found our pricing fair. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 20, 2024

I worked with Kyle in the service department. He exceeded my expectations and was upfront and transparent in his communication. More

by Srhambright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Report | Print
Apr 22, 2024 -

Earnhardt Ford responded

Hi Srhambright, thank you for sharing your positive experience with Kyle in our service department. We are thrilled to hear that he exceeded your expectations and provided transparent communication. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 19, 2024

I bought the vehicle at Horne because they had the exact vehicle I wanted (great experience), had warranty work done at LHM Ford because they could get the recall done most expeditiously and I was traveling More

by Macitack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Tommy
Report | Print
Apr 23, 2024 -

Earnhardt Ford responded

Hi Macitack, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with our service team at Earnhardt. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 18, 2024

The help that I got was soo good and helpful. Allie Shuckhart was unbelievable in every detail of the service I got,Soo professional.ask for her and you will be amazed at the treatment you will ge More

by chea355
Workmanship
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Apr 19, 2024 -

Earnhardt Ford responded

Hi chea355, thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Allie provided you with exceptional service. We will be sure to pass along your praises to her. We look forward to serving you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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