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Earnhardt Ford - Service Center

Chandler, AZ

4.9
283 Reviews
Call Service Center (480) 893-0000

283 Reviews of Earnhardt Ford - Service Center

Sort by
May 04, 2024

Great service by Filip and Service Crew. Fixed my issue quickly and right the first time. More

by David K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filip
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Helpful
May 02, 2024

Allie was an emerald, everything was great. Had a nail in my tire and it was patched More

by Jordan.Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vinesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

Great staff. Service lane and the Quick lane for oil changes etc. are always helpfull and informative. More

by Mpolzer85345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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May 02, 2024 -

Earnhardt Ford responded

Hi Mpolzer85345, thank you for your kind words about our staff and service lanes! We are thrilled to hear that you found our team to be helpful and informative. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 28, 2024

Josh was great. He explained everything about my service. Pricing was fair. I would recommend to friends More

by emccabe66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
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Apr 29, 2024 -

Earnhardt Ford responded

Hi Emccabe66, thank you for taking the time to share your experience with us. We're glad to hear that Josh provided excellent service and that you found our pricing fair. We appreciate your recommendation and hope to continue exceeding your expectations in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 20, 2024

I worked with Kyle in the service department. He exceeded my expectations and was upfront and transparent in his communication. More

by Srhambright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
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Apr 22, 2024 -

Earnhardt Ford responded

Hi Srhambright, thank you for sharing your positive experience with Kyle in our service department. We are thrilled to hear that he exceeded your expectations and provided transparent communication. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 19, 2024

I bought the vehicle at Horne because they had the exact vehicle I wanted (great experience), had warranty work done at LHM Ford because they could get the recall done most expeditiously and I was traveling More

by Macitack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Tommy
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Apr 23, 2024 -

Earnhardt Ford responded

Hi Macitack, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with our service team at Earnhardt. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 18, 2024

The help that I got was soo good and helpful. Allie Shuckhart was unbelievable in every detail of the service I got,Soo professional.ask for her and you will be amazed at the treatment you will ge More

by chea355
Workmanship
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Report | Print
Apr 19, 2024 -

Earnhardt Ford responded

Hi chea355, thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Allie provided you with exceptional service. We will be sure to pass along your praises to her. We look forward to serving you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 17, 2024

I had no appointment and the staff made a spot available for me. They went out of their way to make sure I was comfortable and felt at home took care of me very well. I would highly recommend Earnhardt Ford More

by preciadocisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Vinesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Earnhardt Ford responded

Thank you so much for taking the time to share your positive experience at Earnhardt Ford. We are thrilled to hear that our staff provided exceptional service and made you feel comfortable. We appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 13, 2024

As always great service and very friendly. Will only go there for service on my truck. More

by tmds589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Helms
Report | Print
Apr 15, 2024 -

Earnhardt Ford responded

Hi tmds589, thank you for your kind words! We are thrilled to hear that you had a positive experience with our service team. We appreciate your loyalty and look forward to continuing to provide you with excellent service for your truck in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

Helpful
April 11, 2024

Got my car in, extremely professional (unlike Santan ford Service department), reasonably charged, picked my car up, dropped it off. Cant say enough good things about this place, which was my first time usi More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd and Tommy (Service Department)
Report | Print
Apr 12, 2024 -

Earnhardt Ford responded

Hi BW! We are thrilled to hear about your positive experience with our service department. Thank you for giving us the opportunity to work on your car. Todd and Tommy will be happy to know they made a great impression. We look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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