Downtown Subaru

The best sales consultant in the GTA Melissa Yiu takes the spotlight as my favorite sales consultant. I bought a BRZ tS 1/100 made in Canada and I am glad I was lucky enough to get Meliss Melissa Yiu takes the spotlight as my favorite sales consultant. I bought a BRZ tS 1/100 made in Canada and I am glad I was lucky enough to get Melissa's exciting inputs throughout. She was very genuine in her correspondence, extremely knowledgeable and pleasant to speak with. She even emailed me back often even when she was not at work and generously threw a couple of goodies that most dealers wont when I picked up my car. My next Subaru will be bought from her and I recommend you give her a call if you are looking to purchase any Subaru in the GTA. - Sadik More

Excellent Purchasing experience with Melissa Melissa made my purchasing experience seamless and excellent. She is very knowledgeable and professional. She answered all my questions and was not Melissa made my purchasing experience seamless and excellent. She is very knowledgeable and professional. She answered all my questions and was not pushy. She replied to my emails promptly and I felt that she went the extra mile to help make me very satisfied with the purchase. The new car arrived sooner than expected and she had everything ready. She did a thorough job at explaining all the features of the car. She is a very kind and caring individual and a star salesperson. Great customer service. Subaru is lucky to have her! More

Melissa was Awesome, Dealership has very good coffee Melissa was great to work with. She was very responsive to our concerns and hooked us up with a great car. She is great especially if you're not a "ca Melissa was great to work with. She was very responsive to our concerns and hooked us up with a great car. She is great especially if you're not a "car-person", she flagged important pages of my manual and explained enough that I was comfortable. I appreciate this, because other dealers are very pushy. There was a different employee there that was unwilling to help us because we saw someone else at a previous visit, so I guess we were that person's territory regardless as to whether we were planning on coming back or if that person was there. We were fortunate that Melissa jumped in to actually answer the questions we had. She's respectful of customers' time :). More

Melissa is Awesome !! From start to finish, a seamless process, Melissa understood our needs and provided the best salesperson-customer experience we have ever had purchasi From start to finish, a seamless process, Melissa understood our needs and provided the best salesperson-customer experience we have ever had purchasing a new vehicle. I love my new Subaru Forrester! Melissa gets 10 out of 10 from us! If you are interested in a Subaru, email or visit her, you won’t be disappointed. Suzanne & Frank More

Go see Melissa Got exactly what I needed with no pushy sales tactics trying to up-sell. Melissa was very easy to work with and knows the Subaru product line. Defini Got exactly what I needed with no pushy sales tactics trying to up-sell. Melissa was very easy to work with and knows the Subaru product line. Definitely go see her if you are looking to purchase a new car. More

Excellent Customer Service My new 2018 Subaru is awesome! This is my 3rd car at the Downtown Subaru and my experience there is always friendly and very professional. Thank you My new 2018 Subaru is awesome! This is my 3rd car at the Downtown Subaru and my experience there is always friendly and very professional. Thank you Melissa Yiu for taking such good care of me and all of the necessary transactions and paperwork. I highly recommend Melissa to anyone who is looking to purchase or lease a Subaru. Whether by email , or by phone or in person , her response is always prompt. Email communication was most convenient for me and she took care of everything! When I arrived at the dealership , everything was already done and ready to go. Excellent Customer Service ! More

Melissa Yiu - very helpful We got a new Impreza from Melissa and she was super helpful. She knew her stuff and made us feel really comfortable with our decision - no pressure at We got a new Impreza from Melissa and she was super helpful. She knew her stuff and made us feel really comfortable with our decision - no pressure at all. More

Melissa Yiu - Efficient and Knowledgeable I owned my Volvo S60 for 13 years and reluctantly started the often painful search for a new car. As a newly retired guy, I needed to look for a car t I owned my Volvo S60 for 13 years and reluctantly started the often painful search for a new car. As a newly retired guy, I needed to look for a car that was less expensive than the Volco bracket - I hoped to get great quality at a lower price point. I just bought a 2018 Subaru Impreza Sport Tech after a lengthy comparison with other vehicles in the same category (including 2 test drives of each with a very car-knowlegeable friend). Melissa was the epitome of a professional car salesperson - knowledgeable and friendly and patient with my uncertainty about which car to buy. She never pressured but made sure she pointed out the benefits of the Subaru. Her more laid-back approach, ironically, underlined her confidence in her product which in turn, helped to sell me on the Subaru! My car was ready on time and I was given a thorough, unrushed orientation to the car. Melissa gets my highest recommendation. More

Crosstrek issue I bought a new Crosstrek a couple of weeks ago at the Scarborough location but dropped into the downtown location on my way home with a small issue an I bought a new Crosstrek a couple of weeks ago at the Scarborough location but dropped into the downtown location on my way home with a small issue and was turned away and was told to make an appointment. I went out to my car to leave when the service manager came Jeff Suen came out and said he would take care of the problem now! He had recognized me from the week before when I came in to ask for assistance with changing the time on the clock in which he himself helped me with the changes and other questions I had. My problem was fixed within 5 minutes and I was on my way. BIG THANK YOU to Jeff and I look forward to getting my car serviced at Downtown Subaru. Sherry Todd More

Excellent experience with Melissa Yiu It is vital to find a qualified Sales Consultant when buying a car, I was blessed and lucky to get to know Melissa Yiu of Downtown Subaru. Before I m It is vital to find a qualified Sales Consultant when buying a car, I was blessed and lucky to get to know Melissa Yiu of Downtown Subaru. Before I met her at the showroom, I raised so many questions over the phone, she was so willing and patient to provide me with her answers, professional opinions and even the pricing details. During the test drive, she vividly demonstrated the features and characteristics of the car. When I confirmed my interest in the car, she analyzed and interpreted accurately and precisely the terms and conditions which redounded to my benefits. Through her, the Leasing Agreement was processing smoothly and my car was available in four working days. On the day of pick-up, there were some papers to sign in order to finalize the Leasing Agreement, then she went through with me the details of some pages of the Owner’s Manual that are useful and helpful. After that, she walked me around the car and demonstrated the features once again. I highly recommend Melissa to anybody who is looking for a Subaru car, it is worth to drive to downtown even from the north for her excellent, professional, perfect, flawless and delicate service, you will be amazed at and will not be disappointed by her expertise, she is doing her work to the satisfaction of the customers. More