WORST EXPERIENCE EVER.
DO NOT BUY YOUR CAR FROM DOW HONDA.
I BOUGHT A 2014 CIVIC like 3 weeks ago, FIRST OF ALL, RYAN (an employee ) Added rust protection to my bill without my consentement, when i noticed it he said he added it just in case i changed my mind (when i clearly stated that i didnt want their rust protection plan).
SECOND OF ALL, they sold me a car without brake ( the rear pads were DONE, metal on metal).
When i heard the noise i called them like 4 times , no one answered, so i went to the nearest garage, i had them fixed with brand new parts. When i went back there with the receipt and the old parts as proof( with the Honda branding and the serial number on them), THE MANAGER TOLD ME I WAS LYING , THAT I WAS TRYING TO "PULL A FAST ONE".
Without any consideration for my case.
I could have paid with my life.
WORST EXPERIENCE EVER, NO CUSTOMER SERVICE,.NO PROFESIONALISM, LACK OF RESPECT.
DO NOT BUY YOUR CAR FROM DOW HONDA