Don Valley North Toyota

I placed a $1000 deposit for a 2025 Corolla Hybrid LE AWD back in April 2024. Waited until November 2025 and they said they still did not have any car. I was so frustrated and went to other Toyota dealer. Th back in April 2024. Waited until November 2025 and they said they still did not have any car. I was so frustrated and went to other Toyota dealer. The this dealer told me that was impossible, they can get me a car, same model in a month!! Don Valley North Toyota just didn't want to sell me a car and kept my deposit for over a year. The sales rep was called Tony Cao. I will never go back to this dealer ever again, and I am letting everyone I know not to go to this dealer. More

After making appointment a month ago for tire change which I was told 2 hours it took them 5 hours . which I was told 2 hours it took them 5 hours . More

This dealership has the worst service ever. They are extremely disorganized and and are very disrespectful when bringing concerns to their attention. I will never bring my car back here again They are extremely disorganized and and are very disrespectful when bringing concerns to their attention. I will never bring my car back here again. More

Excellent staff members from Sales to Service who provides full details of the vehicle purchased. provides full details of the vehicle purchased. More

Really helpful staff, did a great job and did a lot for us. Really appreciated all the work they did for us us. Really appreciated all the work they did for us More

Stay away from this location. Their service department is the worst I’ve ever encountered. Had a check up appointment on my new brand 2024 Toyota, and a change of winter tires. I’ Their service department is the worst I’ve ever encountered. Had a check up appointment on my new brand 2024 Toyota, and a change of winter tires. I’ve waited for 4 hours, no one got me one phone call for updates. Called four times, left messages as no one pick up the phone. When I finally picked up the car after 4 hours, I’ve noticed they reused the old muddy dirty plastic bags that I previously had on my summer tires to cover the winter tires. They xxxxed up my car interior. How cheap and crazy can you be to use the same muddy old plastic bags.? They supposedly to complimentary wash the car as well..my car looks as if someone spit on it. It’s stained and dirty. Also inside the car was smelling alcohol. Probably they drink as well. No one talked to me about anything that has been done to the car or to give me an assessment to the check up. They charged you and gives you xxxx. Don’t go to this Don Mills Toyota Dealership. I will never come back and will file a formal complaint. Horrible experience that will cost me extra money to clean the car. Stay away of this place. More

I bought two cars from DVN and I have been going their to serve my cars. I am very impressed by their excellent customer service from the receiving team to meeting with the assigned Technical Advisor. Servic serve my cars. I am very impressed by their excellent customer service from the receiving team to meeting with the assigned Technical Advisor. Services are always timely and my assigned technical advisor Mr Ching Lai is very helpful and he would explain all the needed services to me and got them fixed in a timely manner. If the wait was too long he would even arrange Uber Rides for me. That’s very thoughtful of Mr Ching Lai. More

Timely, precise , experienced experts,. Deliver excellent service. Very satisfied and happy to go to don valley north service. My experience today that was an emergency when I got there a Deliver excellent service. Very satisfied and happy to go to don valley north service. My experience today that was an emergency when I got there already the service manager Zaki was fully aware of the problem and handled it in a professional way. More

[Date: Oct 22, 2024] - The Service Department is getting worse in terms of customer service. I have some issues with their maintenance service and complimentary tire swap package, and instead of increasing worse in terms of customer service. I have some issues with their maintenance service and complimentary tire swap package, and instead of increasing their services, they choose to let down their customers and charge me for the tire swap. - I got the reminder emails from 2 of their Service Dept. agents [Joan Zhou and Hairmary Zekaryas] regarding maintenance service, but after I sent replies to schedule an appointment, none of them confirmed back with me. *** I've had enough of this dealership. If this is how they treat their loyal customers, then I’ll take my business elsewhere and purchase my future vehicles from a dealership that values its customers and provides consistent after-sales support. More

Just purchased 2023 Rav 4 The sales person was Shuja. He was great! I highly recommend him if you’re interested in buying a used vehicle from Don valley north Toyota. He was great! I highly recommend him if you’re interested in buying a used vehicle from Don valley north Toyota. More