Dilawri Dodge Chrysler Jeep Ram

Graham and Youssef secured the deal with their amazing service after I was insulted the day before by the sales manager. Sales Manager - small tip. Opening lines need lots of work.... "well since you c service after I was insulted the day before by the sales manager. Sales Manager - small tip. Opening lines need lots of work.... "well since you can't afford this truck, let's look at older with more km's" what a joke, just because a potential client tells you what they're comfortable paying a month, it should not serve as their ability to pay more. Wouldn't even shake my hand on my way out.... lucky Graham was there. Bottom line Dilawri got my money for the truck I wanted because of the service provided by Graham and Youssef alone! More

My wife and I were looking for a new Dodge Journey and went to Dilawri Dodge Chrysler where we talked to Ermin Brandic. We found Ermin to be very knowledgeable and courteous. In talking to Ermin and the went to Dilawri Dodge Chrysler where we talked to Ermin Brandic. We found Ermin to be very knowledgeable and courteous. In talking to Ermin and the sales manager Anthony Van Andel we struck a deal that, after shopping arround, felt was a good price on a new Dodge Journey Crew. Both of these gentlemen provided excellent no pressure service. Truly our best buying experience ever. I would highly recommend Dilawri if you are considering a Chrysler product. More

I have owned my Doge Journey for 2 years now and I'm very happy with it. In the last 2 years I bring my car in for my regular oil change/maintenance and also winter tire changes. I always make an appointmen happy with it. In the last 2 years I bring my car in for my regular oil change/maintenance and also winter tire changes. I always make an appointment and they are very good at keeping with the appointments. I'm always promptly and well greeted by the Service Agents. I have dealt with Ian Woodcock on several visits and he is so easy to deal with, very attentive and listens to what you have to say. He knows his stuff and always exudes confidence when speaking but not cocky. I always hope to deal with Ian when I bring my care in. I have recommended the Doge Journey to a lot friends and colleagues and I’ve also recommended Dilawri as they have a good sales team. I have two friends that have purchased a Doge but not from Dilawri. I think my next car will also be a Dodge or Jeep but not for a few years. I’m very happy with my Journey. Great work Dilawri and Great work Ian Woodcock. More

Ian made my car getting fixed a a great experience. He kept me up to date about the status of me car and when a part was delayed to fix it, he apologized and extended my rental. He was delightful and went kept me up to date about the status of me car and when a part was delayed to fix it, he apologized and extended my rental. He was delightful and went the extra mile of explaining to me a service offered that would help my fuel usage. I am very pleased with this experience and I will be calling Ian in a month or so to book my oil change. More

Isko was honest, courteous and friendly. My wife and I received great service. We were NOT kept waiting long periods as the salesperson discussed the price with the manager. The only issue I encountered received great service. We were NOT kept waiting long periods as the salesperson discussed the price with the manager. The only issue I encountered was that the $500 internet coupon was not applicable to the automobile I was interested in. Having said that, I was VERY happy with my drive away price. I would not hesitate to recommend Isko to family and friends. More

Outstanding service at Dilwari. This is my 5th van leased or purchased at this dealer. #1 in Ottawa. Kudos to Ian Woodcock. Always goes above and beyond the call of duty to provide exceptional service. or purchased at this dealer. #1 in Ottawa. Kudos to Ian Woodcock. Always goes above and beyond the call of duty to provide exceptional service. More

Khaled Gannam went out of his way in the bitter cold weather to assist me and made me feel valued. He came in on his day off to assist me with questions I may have. I was very pleased with his service a weather to assist me and made me feel valued. He came in on his day off to assist me with questions I may have. I was very pleased with his service and I did not feel pressured. Debra James More

My second purchase there also sent 2nd cousin to purchase new 200 last year(96 years old) Always happy with deals most of the time with service dept purchase new 200 last year(96 years old) Always happy with deals most of the time with service dept More

I have been purchasing vehicles from Chrysler since 1998 - ownig five different new vehicles. Each time I have always considered other makes/models yet always come back to a Chrysler. THE NUMBER ONE REASON - ownig five different new vehicles. Each time I have always considered other makes/models yet always come back to a Chrysler. THE NUMBER ONE REASON IS BECAUSE OF MIKE: - he know his products. - he delivers accurately all the info needed to make a decision. - he is professional and polite at all times. So when my youngest son decided he wanted to purchase a new car, I brought him to see Mike. He bought one too and commented he really was glad to conduct business with Mike! More

Great customer service, good price & quick delivery . Good communication. Kept us informed by email, phone and in person. Very accomodating. Delivered vehicle to our door with paperwork to sign, and Good communication. Kept us informed by email, phone and in person. Very accomodating. Delivered vehicle to our door with paperwork to sign, and picked up cheque & trade in. Never had to leave my office. More