
Dilawri Dodge Chrysler Jeep Ram
Ottawa, ON
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549 Reviews of Dilawri Dodge Chrysler Jeep Ram
fair, honest, friendly Though Mike principally sells Chrysler products, he recently helped me purchase a Kia Optima for Dilawri Kia. He listened carefully to me while I desc Though Mike principally sells Chrysler products, he recently helped me purchase a Kia Optima for Dilawri Kia. He listened carefully to me while I described what I was looking for in a new car. I explained that I felt my leading preference was a Kia Optima. He agreed that he thought that fit my description well. I appreciated that he was willing to show me a product different that what he usually sells, again, because he had listened to exactly what I was looking for. My concern with buying a car is that the salesman will spin numbers to make it all look good while really just confusing me. I never felt that the was the case with Mike. He just dealt with simple numbers and made sure I understood as we went along. He made sure I understood what needed to be done at every step so I would never feel confused or miss a step. When I picked up the car there were a few imperfections which is understandable given how many times cars are moved between the factory and the dealership. He noted them all and worked hard to make sure the car was exactly how I wanted it when I finally drove it off the lot. Mike was a pleasure to deal with from beginning to end. I'm sure your experience will be exactly the same. More
Great Service I recently purchased a vehicle from Mike Thomas; he is one of the best car salesmen I've ever dealt with. Very effective! Very professional! I recently purchased a vehicle from Mike Thomas; he is one of the best car salesmen I've ever dealt with. Very effective! Very professional! More
good experience Bought a new caravan. Happy with the services.the car is wonderful,sales is very patient and friendly,offer is fair enough too. Will come for next car Bought a new caravan. Happy with the services.the car is wonderful,sales is very patient and friendly,offer is fair enough too. Will come for next car. More
Not much work required to sell us the car We needed a vehicle - we knew we wanted a Jeep Cherokee - we went to lot and found one ourselves - I sent an email - we were assigned a sales rep - we We needed a vehicle - we knew we wanted a Jeep Cherokee - we went to lot and found one ourselves - I sent an email - we were assigned a sales rep - we went for test drive - and purchased within a few days. I found Dan to be a bit anxious with the sale - not sure why as it was basically already sold and we were looking for answers to a number of questions - then we just needed time to think about the particular vehicle(used) we had chosen and to get finances in order. So we did not purchase right away - even with all the sales tactics being used. Dan seemed much more focused the second time we went to finalize the purchase. No issues with purchase - everything was in order when I arrived to pick it up. We bought an extended warranty - thank god because within the month we experienced problems with the brakes (power booster). So we are now with a rental for minimum of 6 days we were told before we will get our vehicle back - apparently there is a recall. time will tell how satisfied we are with this vehicle. More
WOW NICE JEEP CHEROKEE! LOVE MY NEW CHEROKEE ! RIDING IN LUXURY AND ITS A WHOLE NEW DRIVING EXPERIENCE SINCE I NEVER OWNED ONE BEFORE .I FEEL CONFIDENT WITH EVERY MOVE . FROM LOVE MY NEW CHEROKEE ! RIDING IN LUXURY AND ITS A WHOLE NEW DRIVING EXPERIENCE SINCE I NEVER OWNED ONE BEFORE .I FEEL CONFIDENT WITH EVERY MOVE . FROM TIGHT TURNS TO RAPID ACCELERATION TO QUICK STOPS. THE INSIDE CAB IS VERY COMFORTABLE AND USER FRIENDLY. FEELS LIKE A HIGH END LAZY BOY WITH HOME THEATER. AND IT TURNS HEADS TOO.THE SALES MAN WAS GREAT AS WAS THE FINANCE GUY.OVERALL I WOULD RECOMMEND A JEEP TO ANYONE .YOU GOT MY VOTE FOR SURE . More
Wasfi is great! Wasfi is in a career that fits him great, he is a natural. Very personable and made each step of our transaction buying our first newish car as smooth Wasfi is in a career that fits him great, he is a natural. Very personable and made each step of our transaction buying our first newish car as smooth as possible. He let us take our time to make our decision and did the things necessary for us to make the purchase without feeling pressured or rushed into our purchase. I definitely recommend asking for Wasfi should you be at Dilawri Jeep Chrysler. More
Full satisfaction Thanks to Youssef and for the purchase of my new Jeep. Even if I changed my idea for the color 3 times, even if they ordered a custom one for me, they Thanks to Youssef and for the purchase of my new Jeep. Even if I changed my idea for the color 3 times, even if they ordered a custom one for me, they accepted to keep this special order in their lot and they sold me another one they had in inventory. I really appreciated their flexibility. Thanks Marc More
Buying a New Vehicle A very Friendly, caring, and helpful customer service. Thank you very much Wasfi haroun and Youssef El-Sakka for your great help. Both of you are Aw A very Friendly, caring, and helpful customer service. Thank you very much Wasfi haroun and Youssef El-Sakka for your great help. Both of you are Awesome. More
Excellent Service A very patient and non pressure environment, I highly recommend this dealership. Dan was great with us and would send potential clients without hesita A very patient and non pressure environment, I highly recommend this dealership. Dan was great with us and would send potential clients without hesitation. Great job Dan. More
2014 Jeep Wrangler Sahara Ermin Brandic did a great job in showing us the 2014 Jeep Wrangler Sahara that we ended up buying. He was knowledgeable, not pushy, very patient and Ermin Brandic did a great job in showing us the 2014 Jeep Wrangler Sahara that we ended up buying. He was knowledgeable, not pushy, very patient and pleasant to deal with. We didn't feel like we were just "another customer". He took the time and effort in showing us different features of the Jeep. We would definitely recommend Ermin from Dilawri to sell you a vehicle. He takes pride in his work. More