
Des Sources Dodge Chrysler Ltd
Dollard-Des Ormeaux, QC
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139 Reviews of Des Sources Dodge Chrysler Ltd
Poor and dishonest service department. (I am reporting this as a mature car enthusiast. I've owned, raced and maintained a number of German, Japanese and American cars over the last 30- (I am reporting this as a mature car enthusiast. I've owned, raced and maintained a number of German, Japanese and American cars over the last 30-40 years. I probably do 50% of all my mechanical upkeep.) Vague and incompetent service agent did not know standard maintenance schedule requirements to maintain a 2 year old vehicle for warranty compliance. Was charged for a "recommended" full brake flush that never actually got done. Deceit ! I had to cacth this on my owne when I noticed that the calipers were never touched as evidenced by the dirt that was still there and no hand or fingerprints. I did get a refund after proving that the brake fluid was not fresh. AC repair under warranty turned out to be UNSUCCESSFUL. Deceitfully did not re-install the original felt fenderliner, which I only discovered as missing a few months later. A true STEALERSHIP, giving all good dealers a very bad reputation. More
I purchased a Fiat 500E , my first electric vehicle purchase. Carlo , my rep , was amazing. He took the time to explain all the ins and outs of an electric vehicle. Made great recommendations. Respe purchase. Carlo , my rep , was amazing. He took the time to explain all the ins and outs of an electric vehicle. Made great recommendations. Respected my time and valued my opinion. A great purchase and a really good guy. I will definitely be recommending Carlo to all my friends and business associates. If you choose Des Sources as your dealer definitely ask for Carlo. More
(Des Sources) Worst dealership i have been too, service is a disaster. No call back, no follow up. Impossible to speak to someone. Even after leaving multiple messages, no one calls back. I had an electric is a disaster. No call back, no follow up. Impossible to speak to someone. Even after leaving multiple messages, no one calls back. I had an electrical problem in my jeep about a month ago and for some reason my remote starter is no longer fonctionning (they are at fault) since then, i am not able to get an answer on when it will be fixed. They are very good at excuses, telling me the technician is not here. Jean-Marc asked me to send him a picture of my starter 2 days ago saying he needed to see what type of remote starter it was. I never heared from him again, does not pick up the phone. I am always the one trying to reach out tobe able to speak to someone. Terrible service. Knowing how bad they are, i would not have bought my car here. I am a very understanding person, but they lack professionalism. This place should be rated less than 1. To be able to get an answer, I need to show up in person, waste of time. Very unsatisfied with them!! More
I asked the dealer to change the seat cover by the warranty, they ordered wrong parts, which I was waiting for 2 months, then they ordered a good one. I brought my car, they sad it will take 2-3 hou warranty, they ordered wrong parts, which I was waiting for 2 months, then they ordered a good one. I brought my car, they sad it will take 2-3 hours, I was waiting and checking the person that was doing the work. He was working around and scratching his head. I told that to the service manager, she said it is ok car will be ready soon . Then lunch starts, nobody was working on the car . I ask them again they told me that the car willing be ready at 2 pm. They ruined my day . It is not professional at all . 6 hours to change the seat cover . More
Terrible dealership! !! They sell you high, want to buy back below reason. Like they offered 4K less than other dealer for same car. Now let’s talk service. Even WORST!!! !! They sell you high, want to buy back below reason. Like they offered 4K less than other dealer for same car. Now let’s talk service. Even WORST!!!! If you want you car fixed bring it elsewhere!!! I have been going back every week for the same garbage they fix on my car and still broken. Unbelievably unreliable. My company keep loosing because of this place!!! Shop elsewhere. Also last 3 vehicles that were dodge/Jeep were all garbage with major issues!!! I highly do not recommend this place!!! More
Très satisfait du service de l'écoute et de l'attention à porter en vers mes besoin j'ai été servi par une bonne personne un être humain qui n'est pas juste la pour la vente mais pour assurer que je soit bi porter en vers mes besoin j'ai été servi par une bonne personne un être humain qui n'est pas juste la pour la vente mais pour assurer que je soit bien avec ma desition More
Great dealership, great service, a real pleasure to deal with the Sales manager and the administrative staff. Looking forward to seeing them soon for servicing. with the Sales manager and the administrative staff. Looking forward to seeing them soon for servicing. More