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Dallas Lease Returns
Dallas, TX
6,810 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,810 reviews
May 15, 2024
Toronto was a great salesman from the beginning to the very end!! He made sure everything he said was true. Toronto made me feel like I was in Dallas the whole time. We had a small problem with the shipme very end!! He made sure everything he said was true. Toronto made me feel like I was in Dallas the whole time. We had a small problem with the shipment but he made sure it was taken care of. Now I see why this company has so many awards!! I will recommend Toronto to everyone that ask!! More
by Anthony Williams
Employees Worked With
Helpful May 15, 2024
Kayla Bunch made an exceptional first impression! Her honesty, openness, and trustworthiness stood out immediately. Unlike other dealerships I've visited, she made me feel incredibly comfortable. Thi Her honesty, openness, and trustworthiness stood out immediately. Unlike other dealerships I've visited, she made me feel incredibly comfortable. This experience not only provided me with peace of mind but also reassured me that I'm driving off with a safe vehicle for myself and my children. Kayla took the time to understand my needs and worked diligently to secure the best rate, demonstrating her commitment to providing genuine assistance without any attempts to take advantage of me. More
by Miyleen
May 15, 2024
Great going Fast and reliable . .he was a very honest man and he made buying a car easy .he was a very honest man and he made buying a car easy More
by c.osbourn
May 15, 2024
The best car-buying experience ever! I had steeled myself for the usual lowball trade-in offer and hours of haggling over financing and was so pleasantly surprised to not have to deal wi I had steeled myself for the usual lowball trade-in offer and hours of haggling over financing and was so pleasantly surprised to not have to deal with any of that! Our salesman gave us a very fair deal and was incredibly kind and flexible. He even offered to drive the car to us (an 8-hour round trip) when he realized there was a repair needed and we couldn’t take it home with us that day. I don’t plan to need another car soon, but if I do I would absolutely go back despite the distance because the experience was so refreshingly easy. More
by katie
Employees Worked With
May 15, 2024
Great experience with Brad! ! He answered all of my questions and helped me purchase my first BMW M! I will for sure recommend him to friends and family. ! He answered all of my questions and helped me purchase my first BMW M! I will for sure recommend him to friends and family. More
by jarod.hunter
May 14, 2024
Simple and easy transaction. This is the 3rd vehicle we have bought from Pete Hankins. He is great and easy to work with. This is the 3rd vehicle we have bought from Pete Hankins. He is great and easy to work with. More
by Taylor.zach
Employees Worked With
May 14, 2024
I have to say this was the best buying experience of a car that I've ever had in my life and I really appreciate the customer service car that I've ever had in my life and I really appreciate the customer service More
by terry.ridge1960
Employees Worked With
May 14, 2024
Superior service. We had a wonderful experience. Thanks again. We will be back to do business again We had a wonderful experience. Thanks again. We will be back to do business again More
by fritz36900
Employees Worked With
May 14, 2024
Excelent experience seller was really nice and helpful the process was really fast and easy the process was really fast and easy More
by Enrique242919
Employees Worked With
May 13, 2024
Very easy to deal with. No pressure. Very good staff. They actually follow up to make sure customer is satisfied. No pressure. Very good staff. They actually follow up to make sure customer is satisfied. More
by beauhuddle75
Employees Worked With
