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Dallas Lease Returns

Dallas, TX

5.0
6,726 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,726 reviews

April 16, 2024

Clean atmosphere and very nice inventory! ! Brad was very knowledgeable on our finance concerns and patient!! Thx Brad More

by Brick815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Brad and Dallas Lease Returns make the impossible possible! We won’t buy anywhere else!! More

by Jmartin0816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Brad was able to assist you and that you had such a positive experience.

April 15, 2024

They prepared everything prior to my arrival. The process of picking up the car was hassle free and very nice. More

by Kevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Kevin, for choosing Dallas Lease Returns!

April 15, 2024

Made the process easy from start to finish. Refreshing compared to typical dealer sales experiences. More

by 01island.eject
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pete met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2024

We had a great experience with Robert Schultz at Dallas Lease Returns. They were both friendly and efficient. Highly recommend!! More

by medenat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Dallas Lease Returns responded

We are very happy to hear Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2024

The dealership and specifically my dealer worked well to meet at a fair rate of sale. I appreciate all that was done for me. More

by MBlackwell82
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

I had an amazing experience with my truck purchase. Bobby Nicholson was on top of everything and made the process as smooth as possible! More

by Reagantheroofer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Bobby! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 13, 2024

I couldn’t be happier with the service I received from Dallas Lease Returns and Edgar Silva. I did not feel one ounce of pressure. Edgar was very transparent throughout the whole process. He worked around More

by Marcos B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk ( I believe her name was Angelina)
Apr 13, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Edgar was able to help, and we hope to see you again!

April 13, 2024

Highly recommend buying a car through them. Easy process and Edgar was great to deal with. More

by Chickentennis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

April 13, 2024

Charles was very helpful and supplied me with all the information I needed to make a decision. An excellent salesman. Even though I did not buy a car I would certainly seek out Charles again and would More

by Galaxysportsinc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Pollard
Apr 14, 2024 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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