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Culver City Mazda - Service Center

Culver City, CA

4.8
1,698 Reviews

1,698 Reviews of Culver City Mazda - Service Center

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May 20, 2024

Great Service! Jonathan Rodriguez was very helpful. I am confident in Culver City Mazda's service. More

by ERIN.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
May 20, 2024 -

Culver City Mazda responded

Thank you for trusting Culver City Mazda with your business! We are so pleased to hear that Jonathan gave you the service you deserve.

May 20, 2024

First time I felt that dealer pricing for service was competitive. Also my service person was excellent helping me figure out what was covered under the extended warranty I purchased. More

by LYRIC3255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
May 20, 2024 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do.

May 18, 2024

Super friendly and professional service and the supporting technology and video walk through was helpful and appreciated. More

by RENEECAMPBELL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
May 20, 2024 -

Culver City Mazda responded

We are so pleased to hear that you enjoyed our transparency video. Thank you so much for your excellent review and rating of our Service Department. If you have any questions, please don't hesitate to reach out.

May 18, 2024

Good service and informative. Kept me up to date on progress of car and forthcoming on what repairs were necessary More

by RUNDJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Culver City Mazda responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation and look forward to seeing you again!

May 16, 2024

It was fine, except the part was said to be back ordered from originally, I found out from another Mazda that it was not on back order. When I brought it to their attention they were able to get it delivere More

by LEAHPEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez - 5 stars
May 17, 2024 -

Culver City Mazda responded

Thank you for your kind review and rating. We appreciate your patience with our error and are pleased that the part was delivered. Have a wonderful weekend!

May 14, 2024

John Calles was my tech and he was excellent! Friendly and great communicator. Stayed in contact with me during my service, kept me updated on the progress. I really like the video of the inspect More

by quinteroliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles
May 14, 2024 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of John and our Service Department. We are so pleased to hear that you enjoyed our transparency video and access to Lyft. If you have any questions, please don't hesitate to reach out.

May 14, 2024

The service was professional, fast and convenient. Richard was very informative and responsive. Will definitely come back More

by Yunsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
May 17, 2024 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Richard. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

May 13, 2024

Miguel was excellent. I would be happy to have him for future service appointments with Culver City Mazda. More

by Sports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at Culver City Mazda. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

May 10, 2024

It is very easy to schedule an appointment for the service. The staff are very professional and helpful. More

by AMY.FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Calles. John is very responsible, responsive, professional, and helpful. I would rate him 5 stars.
May 10, 2024 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us and we will make sure John hears your kind words. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2024

Richard really made this experience memorable. I’ve been coming to Culver City Mazda since 2022 and have always had Miguel take care of me, who is also awesome. Both service men always show intere More

by VERONICAEVERS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
May 10, 2024 -

Culver City Mazda responded

Thank you for your business and for being a loyal customer. We're happy to read about your great experiences in our service department. We'll be sure to pass on your kind words to both Miguel and Richard. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

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