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Culver City Mazda - Service Center

Culver City, CA

4.8
1,694 Reviews
Call Service Center (310) 391-0445

1,694 Reviews of Culver City Mazda - Service Center

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May 16, 2024

It was fine, except the part was said to be back ordered from originally, I found out from another Mazda that it was not on back order. When I brought it to their attention they were able to get it delivere More

by LEAHPEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez - 5 stars
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Helpful
May 14, 2024

John Calles was my tech and he was excellent! Friendly and great communicator. Stayed in contact with me during my service, kept me updated on the progress. I really like the video of the inspect More

by quinteroliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles
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May 14, 2024 -

Culver City Mazda responded

Thank you so much for your excellent review and rating of John and our Service Department. We are so pleased to hear that you enjoyed our transparency video and access to Lyft. If you have any questions, please don't hesitate to reach out.

Helpful
May 14, 2024

The service was professional, fast and convenient. Richard was very informative and responsive. Will definitely come back More

by Yunsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
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Helpful
May 13, 2024

Miguel was excellent. I would be happy to have him for future service appointments with Culver City Mazda. More

by Sports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience at Culver City Mazda. We thank you for giving us the opportunity to serve you and look forward to continuing to work with you.

Helpful
May 10, 2024

Miguel and the tech team are great 👍 I'm happy with the service I got. Thanks so much! More

by liujing.geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Culver City Mazda responded

We are pleased to hear that Miguel was of great assistance to you and will make sure he hears about your nice words. Thank you for allowing us to earn your business.

Helpful
May 10, 2024

It is very easy to schedule an appointment for the service. The staff are very professional and helpful. More

by AMY.FAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Calles. John is very responsible, responsive, professional, and helpful. I would rate him 5 stars.
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May 10, 2024 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us and we will make sure John hears your kind words. If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 10, 2024

Richard really made this experience memorable. I’ve been coming to Culver City Mazda since 2022 and have always had Miguel take care of me, who is also awesome. Both service men always show intere More

by VERONICAEVERS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Tran
Report | Print
May 10, 2024 -

Culver City Mazda responded

Thank you for your business and for being a loyal customer. We're happy to read about your great experiences in our service department. We'll be sure to pass on your kind words to both Miguel and Richard. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

Helpful
May 10, 2024

Super fast and efficient service. We appreciate the Lyft service to and from the dealership. More

by AAMIHELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles
Report | Print
May 10, 2024 -

Culver City Mazda responded

Thank you for your excellent review. We are so pleased to hear that John and our team gave you the service you deserve. Have a wonderful weekend!

Helpful
May 07, 2024

Everything was great. My tire had a nail that I wasn’t aware of and they promptly took care of me. More

by Luckyguy
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Culver City Mazda responded

Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.

Helpful
May 05, 2024

Service was friendly and quick. Nothing was recommended that I didn’t need immediately. Great follow through More

by ERIN.odonnell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
May 06, 2024 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Jonathan and our team. Please let us know if there's anything else we can do for you.

Helpful
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