Culver City Mazda - Service Center

I Left the dealership on Friday and the next day low pressure air tire warning light came up.. Today flat tire. pressure air tire warning light came up.. Today flat tire. More

My experience at the dealership has been fantastic, and I absolutely love my new Mazda. The staff was incredibly helpful and attentive, making the entire process smooth and enjoyable. From the moment I walke absolutely love my new Mazda. The staff was incredibly helpful and attentive, making the entire process smooth and enjoyable. From the moment I walked in, I felt valued as a customer, and their knowledge about the vehicles was impressive. Driving away in my Mazda has been a joy, and I couldn't be happier with my choice. More

Great experience! They were super helpful and kind and very efficient. 10/10 would recommend! They were super helpful and kind and very efficient. 10/10 would recommend! More

Meticulous in presenting the inspection process and what repairs would need to be required. They made it very easy for me to prepay online and provided Lyft service from and to the dealership so that I was repairs would need to be required. They made it very easy for me to prepay online and provided Lyft service from and to the dealership so that I was able to get other work done while they were inspecting the vehicle. More

I had a great experience. Got my car back very quickly and the car was washed. Got my car back very quickly and the car was washed. More

Very efficient and kind! Super helpful from the start. I was in and out quickly. Super helpful from the start. I was in and out quickly. More

Richard Tran, The service agent was super duper friendly. He is courteous, professional. He explained everything including cost, procedure, and responded to my texts in a reasonable time. They called me lyft He is courteous, professional. He explained everything including cost, procedure, and responded to my texts in a reasonable time. They called me lyft to and from to the service center. It was easy peasy. I am very pleased. More

Very accessible, professional staff who were very helpful with my needs, during and after the purchase of my car. Thank you. with my needs, during and after the purchase of my car. Thank you. More

Massively overcharged me for repairs, way over the original quote that they gave me. Brakepad/rotor replacement on the back two wheels and replacing one caliper ran me $2500, and it took them two days original quote that they gave me. Brakepad/rotor replacement on the back two wheels and replacing one caliper ran me $2500, and it took them two days longer to finish the job than they originally estimated. On top of that, my brakes STILL aren't responsive -- I'm taking the car to a real mechanic to double check their work. Then they had the audacity to send me an email trying to BUY the godd*mn car with a lowball offer, claiming that it was in "good" condition but not "excellent." My car barely has 15k miles on it and I paid you two and a half grand to fix the brakes, if it's not in excellent condition then it's YOUR FAULT! They also claimed that I didn't have any warranty for the car when I paid extra for the 5-year powertrain warranty back in 2020. Honestly, I could forgive them being liars and cheapskates if they were at least decent mechanics, but they really can't do anything right. More