Crowfoot Hyundai

Took out a vehicle for a test drive, and was impressed with the vehicle. Submitted an initial offer on the vehicle which was not accepted, so we submitted a second offer on the vehicle which was close to with the vehicle. Submitted an initial offer on the vehicle which was not accepted, so we submitted a second offer on the vehicle which was close to what they were offering. After the 2nd offer was submitted we never heard anything back from the dealership. This vehicle had been on their lot for a couple of months, and so we thought that our offer was fair. We also noticed that all the options and km's on the vehicles that we looked at were not the same. The km's on the website are a lot less than what is actually on the vehicle (i.e. 36,200km on website and 56,206km on the vehicle), and other options listed for the vehicle that aren't actually on the vehicle. After we submitted the 2nd offer we never heard a thing back from them. No courtesy call to negotiate a price, nothing. When we called back a couple days later we had found out that the vehicle had been sold the morning that we called. Overall we had a bad experience, and very poor customer service. We would have appreciated some communication from the dealership, and maybe a courtesy call to see if we could come to an agreement on a price. More

Our second time buying new from this dealership. Very responsive and knowledgeable and eager to help. When we are ready to buy again, guess where we will look! Thanks to all the staff involved. responsive and knowledgeable and eager to help. When we are ready to buy again, guess where we will look! Thanks to all the staff involved. More

First of all, they 'misunderstoond' the work to be done discussed over the phone, and when we wanted to talk to somebody, the service manager, Steve Minard came out with a pathetic apology and said there's discussed over the phone, and when we wanted to talk to somebody, the service manager, Steve Minard came out with a pathetic apology and said there's nothing he would do about the situation. We also talked to the Store manager, Barry, who was even worse with a cocky attidute and they seem to have no concern about "COMPLETE CUSTOMER SATISFACTION", which is clearly written on their invoice. Anyone going to Crowfoot Hyundai is just an arguement waiting to happen. More