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Cowboy Toyota - Service Center

Dallas, TX

4.9
629 Reviews

629 Reviews of Cowboy Toyota - Service Center

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April 16, 2024

Excellent service, attention to detail, nice waiting facilities and personable employees. I have been doing business with Cowboy going on 15 years+ More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

March 30, 2024

Fixed my issue - actually found the issue and took care of it. Super pleased it is resolved More

by Kmrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2024

Ivan was very welcoming and helpful. He helped me find the perfect vehicle! Overall was very happy with my service and new car:) More

by Lizzyr22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 16, 2024

Justin was prompt when I drove into the dealership. He made sure I had the proper forms for my state inspection before we started. Overall, he delivered great customer service. More

by rgleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

March 15, 2024

Justin is great. Always super helpful. Bob Cannon runs a great dealership. everyone is super professional. More

by DML12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota!

March 12, 2024

I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
CARLOS LOPEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOHN PENA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

March 12, 2024

My last visit to cowboy Toyota car services was outstanding. I was treated with respect and the work done and experience was more than efficient. I felt cared for and did not had any issues with an More

by fcepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Cowboy Toyota responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 10, 2024

I was very impressed that the service manager came out to get service on my suv started instead of waiting until my adviser was available. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Farmer
Mar 10, 2024 -

Cowboy Toyota responded

Thank you, Pam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota!

March 04, 2024

Always a pleasure to work with shelley! !!!!!! She is the best and I wouldn’t go anywhere else More

by 39smiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again!

February 29, 2024

Have been using Cowboy Toyota for 15 years now. It's the only dealership that I have ever gone back to for a second vehicle. I use and trust the Service department. More

by tdgardner66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

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