Courtesy Ford Lincoln - Service Centre

Amazing staff very cordial and friendly sales and service I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! More

Steve helped me out with having my car fixed when I was in a pinch. Very professional, friendly, and efficient service. Eny above and beyond. Would 10/10 recommend. in a pinch. Very professional, friendly, and efficient service. Eny above and beyond. Would 10/10 recommend. More

I recently had my vehicle serviced at courtesy ford and had the pleasure of working with Juan. From the initial appointment scheduling, updating me regarding my vehicle, to the final pickup, he provided to had the pleasure of working with Juan. From the initial appointment scheduling, updating me regarding my vehicle, to the final pickup, he provided top-notch service that exceeded my expectations. Thank you More

Alex is always great to work with and really goes above and beyond to secure my car needs and ensure top quality. He’s always professional and honest. It's a pleasure working with him and I would highly re and beyond to secure my car needs and ensure top quality. He’s always professional and honest. It's a pleasure working with him and I would highly recommend him. More

The service department is a gong show. Juan, the Service Manager, needs to learn how to provide better customer service and ensure that the information on file is correct. I was originally Juan, the Service Manager, needs to learn how to provide better customer service and ensure that the information on file is correct. I was originally told over the phone by the front desk that my recall work would take 1.5 hours. When I dropped my vehicle off at 11:00 am for my scheduled appointment, I had no idea that a 1.5-hour job would take 6 hours. I was even told on the phone by Juan that the recall notice stated the dealer has 6 hours, but that was not the case as the notice had nothing of the sort (I even brought it in and showed him). I called in at about 4:00 pm to get an update, and they couldn't even find the vehicle because Juan failed to confirm that the information on my file was up to date (and it still isn't; my address, plate, and phone number are still wrong on the invoice that I received). Anyways, 6 hours and 4 minutes later, my car was done. If Juan would have called or said when I dropped it off, 'we are swamped, is it fine if we put your car off until 3 or so,' I would have probably been okay with it. Overall, a terrible experience complete with poor communication and a lack of respect for people's time. More

Peter Rousom has assisted in my purchase of several vehicles over the past years and I have always found him to be honest and straight forward while reviewing those purchases. I have also found the oth vehicles over the past years and I have always found him to be honest and straight forward while reviewing those purchases. I have also found the other members of the sales team as well as the service department members to be easy to work with as well.--BobS More

I have been dealing with Courtesy Ford now for 6 years. I have bought 2 cars through them and have done all of my services through the dealership, and I have had no problems. Everyone has been pleasant a I have bought 2 cars through them and have done all of my services through the dealership, and I have had no problems. Everyone has been pleasant and easy for me to deal with, and I would have no problem recommending someone to the dealership. The salesman Matt is a super guy, and I look forward to seeing him on my service visits or when looking ahead to my next vehicle. More

Service I had was quick and simple. Everything was taken care of with no problems. Everything was taken care of with no problems. More

My wife and I were very happy with the service we received at Courtesy. Steven Connor was very thorough with explaining what was going to happen with the service. Having the loaner vehicle was also v received at Courtesy. Steven Connor was very thorough with explaining what was going to happen with the service. Having the loaner vehicle was also very appreciated. More

Service is next to none. They always get the job my truck fixed and quickly. They always get the job my truck fixed and quickly. More