178 Reviews of Courtesy Ford Lincoln - Service Centre
Thanks Scott! Oil change snuck up on me so had to get a last minute one. Courtesy was able to get me in last minute and since I had to work still, Scott lent me his Oil change snuck up on me so had to get a last minute one. Courtesy was able to get me in last minute and since I had to work still, Scott lent me his vehicle so I could still do that while they worked on my car! More
Happy Customer I have always dealt with Courtesy either buying....have bought the last 3 cars there, or servicing. I have had all of my cars serviced at Courtesy on I have always dealt with Courtesy either buying....have bought the last 3 cars there, or servicing. I have had all of my cars serviced at Courtesy on a regular basis (oil change every 3 months) in addition to any problems that happen in between. The service department has always been very prompt, efficient in their resolving our problem(s), even in an emergency when I have had trouble "pop" up. And they have always given a thorough explanation of the bill after the work has been completed. We will be looking at purchasing another vehicle sometime this year, so I will be relying on Mr. Kenny Haynes to help us as he has in the past. Yes, I am a very Happy Customer!! Sincerely, Charles Kalloo More
Service Team is first rate. Always treated with respect and service team is very efficient. I prefer to deal with Alex ... he is very detailed in his description of work required Always treated with respect and service team is very efficient. I prefer to deal with Alex ... he is very detailed in his description of work required and work done and is fair to both the customer and the dealership. More
Very good service. I have always been given courteous service.the staff at courtesy are always very accomedating . Not pushy Answered all my questions . If I was in t I have always been given courteous service.the staff at courtesy are always very accomedating . Not pushy Answered all my questions . If I was in the market for another car I would certainly choose courtesy. More
Excellent Customer Service Being new to London ON we have chosen Courtesy Ford as our dealership and what an excellent choice we made. Alex Tapia is a triple A plus service advi Being new to London ON we have chosen Courtesy Ford as our dealership and what an excellent choice we made. Alex Tapia is a triple A plus service advisor. He goes out of his way to ensure customer satisfaction. He explains the work that needs to be done and what was done when finished. We were in for service and out in best possible time. Alex was always respectful to us and our vehicle, and I would highly recommend him for your service needs as he is always willing to satisfy and his friendly attitude is genuine. Alex is a professional employee and Courtesy Ford should value his contributions. More
"Always Professional" J.D. Always a pleasure to deal with Mark who takes his time to explain thoroughly the details of the vehicle you are buying. Thank you Mark. Always a pleasure to deal with Mark who takes his time to explain thoroughly the details of the vehicle you are buying. Thank you Mark. More
Always great experience I have been dealing with courtesy ford for a little over two years ,and I always have great experience . Today I brought my 2014 ford forcus in for s I have been dealing with courtesy ford for a little over two years ,and I always have great experience . Today I brought my 2014 ford forcus in for service ,while I was there I look at some vehicles an I have now come to terms that I will be now upgrading my focus to a 2016 explorer after speaking with peter rousom. He has giving me great information and I will be up to upgrade mid year. More
Alex and the sales team. I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! I have dealt with Alex as well as the other members of the service team at Courtesy, and they have always been helpful, knowledgeable, and friendly! You are a person and a customer, not just a number in line! Even if I am just in to ask a question about my vehicle with the sales/finance team, and I run into Alex, he always asks how I am doing and we chat a little about how things are going. This is the type of effort that makes my experience there one that I can look forward to and feel welcomed! He always has a huge smile on his face! More
Great service yesterday Just wanted to post a thanks to Will Taylor and the service staff at Courtesy Ford on Wharncliffe road. I had my focus in there today and came away p Just wanted to post a thanks to Will Taylor and the service staff at Courtesy Ford on Wharncliffe road. I had my focus in there today and came away pleasantly surprised. Not only was the fix cheaper than they had quoted me but the guys were kind and Will checked on me personally to see if I was comfortable in the lobby. This is a nice touch. Thanks again. More
Excellent Service Always get consistent, top notch service at Courtesy Ford. Was in for a return maintenance and was assisted by the Manager Will T as other agents were Always get consistent, top notch service at Courtesy Ford. Was in for a return maintenance and was assisted by the Manager Will T as other agents were occupied. Was made to understand exactly what was being done on my car, the expected costs and time frame for completion. Staff was very attentive throughout. It is a consistent experience when visiting Courtesy Ford and that makes it easy to keep coming back. Friendly, upfront and honest and easy to deal with are just some of the reasons I have recommended Courtesy Ford to others in the past and would again. Thanks. More