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Countryside Nissan

Countryside, IL

Overview
Employees
Reviews
Vehicles
4.7
1,597 Reviews
Countryside Nissan located in Countryside, Illinois is proud to be one of the premier dealerships in the area. We are proud to be a nine time winner of Nissan's Owner First Award of Excellence for Customer Service. That's every year since the award's creation! From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Continental Nissan a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you've come to the right place.
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5750 South La Grange Road

Countryside, IL

60525

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Showing 1,597 reviews

May 28, 2024

Excellent Salesperson. Very informative and pleasant. His name is Kuba. His personality sealed the deal More

by CORDERO10731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Countryside Nissan responded

Thank you, CORDERO10731! We love your comments about Kuba! We know Kuba will keep working hard to earn that 5th STAR from you!!

Helpful
May 28, 2024

They wouldn’t fill my gas tank because it was used first thing - second thing the sales guy actually argued with me about the online mark down that I told him about in the car before we even did the paperwo More

by RMILLER0152
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rafael Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
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May 28, 2024 -

Countryside Nissan responded

Rebecca, so firstly, thank you for your business. We pride ourselves on being transparent after reviewing your concerns with the team, I understand that Terry was unaware and caught off guard on the online price change. We’re sorry if his immediate reaction seemed argumentative, I think it was more disbelief. We generally review price changes for vehicles, with the team on a daily basis so they are aware, but it did not happen with Terry on this day. Terry does not get paid off the profit of a vehicle so his work is easier when a price reduction happens. Rafael (our GM) shared with me that we absolutely rewrote the purchase agreement with the corrected price right away. Regarding the fuel, we do not have fuel services on the property and do not offer a full tank with used vehicles. We stay consistent on that with all used car purchases, not just yours. Again, we’re sorry you are unhappy, that is never our intention. ‘

Helpful
May 27, 2024

Great experience, no pressure sales pitch , everything was explained in detail, very personable. Listen ed to our concerns. More

by GREESEMATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone
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May 28, 2024 -

Countryside Nissan responded

GREESEMATA, it’s like you wrote our business plan in your review and we LOVE IT!!!! Thank you!

Helpful
May 27, 2024

Great buying experience. Professional, friendly and well trained staff. No Pressure straightforward negotiation. Car delivered in A+ condition with great followup after purch More

by DJSYLVIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Countryside Nissan responded

DJSYLVIE! Thank you for the amazing recommendation and 5 STAR rating. Congrats on your purchase and thank you again for your business!

Helpful
May 27, 2024

BJ, service center rep, was great as always. Confirmed & corrected what was diagnosed at a shop while my son had vehicle at school. More

by GRADWANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Countryside Nissan responded

BJ’s fan club always comes through for him too! Thank you for sharing your great comments about your experience, GRADWANSKI!

Helpful
May 27, 2024

I will continue to purchase a vehicle as long as Kuba Luc is a sales representative. More

by BOB_WELNINSKI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Countryside Nissan responded

Thank you, BOB_WELNINSKI, sounds like a good plan!

Helpful
May 25, 2024

My experience The countryside of the song was great. Your Employees are very attentive. The car wash and inspection video was a plus Keep up the good. Work. More

by RUBENZAMORA1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Countryside Nissan responded

Great! Thank you, RUBENZAMORA1985!

Helpful
May 25, 2024

Excellent customer service from sales staff all the way to service staff. This is by far the best Nissan dealership with courteous competent practices that keeps customers wanting to pursue their car needs More

by John D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benedetto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kuba Luc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Doerge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Walega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Countryside Nissan responded

Thank you, John D! It’s customers like you that make all the efforts worthwhile!

Helpful
May 25, 2024

The help and service was nice & Garland was extremely helpful and courteous. I came in with a full tank of gas, albeit was bad gas-it was disappointing the service center didn’t fill my car up and charge More

by SARAHFORILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland
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May 28, 2024 -

Countryside Nissan responded

Thank you, SARAHFORILLO, we appreciate your position on the fuel. We do not have fuel services on the property but understand where you are coming from. We also appreciate your kind comments for Garland.

Helpful
May 25, 2024

Always great communication and the video tour is a great benefit for convenience and understanding. More

by ROSENTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Countryside Nissan responded

Thank you, ROSENTR! Please love the video and your comments are so appreciated!

Helpful
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