Concept Ford

Karan was professional, courteous and an excellent salesperson. He went above and beyond to help us. Thank you for all of your help and prompt responses to all of our inquiries. We appreciate your salesperson. He went above and beyond to help us. Thank you for all of your help and prompt responses to all of our inquiries. We appreciate your honesty and integrity. Keep up the excellent customer service. Steve and Rebecca More

The Staff was excellent and the work was done as requested and in a timely fashion. requested and in a timely fashion. More

The service depart is excellent, kept me up to date on the status of my vehicle at all times! the status of my vehicle at all times! More

Tanya and Alex were super excellent helping me with the service and tire swap. Told me it would be 2 hours so when I came back at 2 hours they were doing the invoice and gave me my points to help with the service and tire swap. Told me it would be 2 hours so when I came back at 2 hours they were doing the invoice and gave me my points to help with the cost. Excellent review of what was done. Even though they were busy they took the time to explain everything and advises me if when the next service is due. Would recommend them to anyone More

Always get great service at Concept Ford! Great team that really takes care of you! Great team that really takes care of you! More

Very helpful and great customer service. Will definitely return here for my next visit for my F150 Will definitely return here for my next visit for my F150 More

Tanya was very helpful setting up a time for our car and everyone was pleasant everyone was pleasant More

Hi. Clean, neet organized, very polite, great atmosphere, service was great, all good things to say, very good . service was great, all good things to say, very good . More

The dealership return my request for pricing and service in a timely manner. the parts and service personnel were very helpful. in a timely manner. the parts and service personnel were very helpful. More

Nothing was done to my truck, even after i told them that the door latch was frozen, and i had to strap it to get there. They said id still have to pay because it wasnt a recall, yet its the same locking me the door latch was frozen, and i had to strap it to get there. They said id still have to pay because it wasnt a recall, yet its the same locking mechanism as the 150, with the recall, so i left with the door issue. And thats not to mention the nox sensor that was faulty, which also isnt fixed, and they failed to mention that i would be reduced to 80km/h for ablut 1 day, before the engine would put itseld on idle mode.....thanks for the heads up guys. I wish the staff was as friendly as when you first buy your 80k vehicle, because let me tell you, there your best friends till you sign that form, then "sorry whos this?" More