Columbia Acura Inc - Service Center

Great customer service… got me in and out…parts were available easy… free car wash to boot available easy… free car wash to boot More

Everyone was very pleasant and professional. The car wash was done well. My car was ready when promised but I waited longer because the person who told me my car would be "brought around" was The car wash was done well. My car was ready when promised but I waited longer because the person who told me my car would be "brought around" was not clear as to where it would be. I did not work with a sales person but had to rate one to submit my review. More

This was my first visit are my purchase. All the folks there were extremely pleasant and professional to work with! All the folks there were extremely pleasant and professional to work with! More

Have been coming to the service center for years. Reliable service, outstanding customer service from Jamie, one of the service managers. Reliable service, outstanding customer service from Jamie, one of the service managers. More

The Genesis team has been great at getting things done and making everyone happy. I have had my 2022 GV80 in several times for service and since the dealership in Dayton closed, I’ve had to travel 45 minu and making everyone happy. I have had my 2022 GV80 in several times for service and since the dealership in Dayton closed, I’ve had to travel 45 minutes to the closest dealership. The drivers that shuttle me back and forth have been great ! More

The gentleman who checked me out was a top notch professional. I felt he was completely engaged and attentive to my needs. This is the first time someone has offered to wash the car as part of the c professional. I felt he was completely engaged and attentive to my needs. This is the first time someone has offered to wash the car as part of the checkin and I have to say that it was nice to drive a clean car away. I am a freak about the car looking clean. ;) The person who cashed me out was great, too. More

Clearly marked service entrance. Greeted promptly and courteously by the service tech and counter team. Thank you. Greeted promptly and courteously by the service tech and counter team. Thank you. More

Great customer service quick in and out was great really easy to work with .will use them again easy to work with .will use them again More

Good communication and friendly staff. Went in for a recall but it didn't apply to my vehicle. Went in for a recall but it didn't apply to my vehicle. More

Our salesman Dean was awesome! He was ALWAYS available helpful courtesy professional and kind! He went out of his way to assist our horrible situation when our BRAND NEW CAR FAILED He was ALWAYS available helpful courtesy professional and kind! He went out of his way to assist our horrible situation when our BRAND NEW CAR FAILED while we were driving out of state to family function. We were stranded on the shoulder of major hwy and he was able to assist in getting help for us asap! I would recommend Dean to anyone and your company is blessed to have him! More