Columbia Acura Inc - Service Center
Cincinnati, OH
1,210 Reviews of Columbia Acura Inc - Service Center
They were efficient and its was an overall positive experience. They even helped me with an issue different from the oil change that I came in for. experience. They even helped me with an issue different from the oil change that I came in for. More
The last 2 visits required me to return to the dealership to fix an issue that resulted from the visit. I have great trust with the folks That I deal with to resolve any issues I encounter. Jamey and Alex to fix an issue that resulted from the visit. I have great trust with the folks That I deal with to resolve any issues I encounter. Jamey and Alex both are professional and responsive to any concerns I have. PS. I have already been called numerous times about this. I answered the questions via phone. How come that isn't noted to stop the numerous emails. More
Customer service was excellent. . my service took a little longer than expected but they made sure that was not inconvenienced. . my service took a little longer than expected but they made sure that was not inconvenienced. More
Reception at front desk in service poor. My presence was not acknowledged and required a long wait. My presence was not acknowledged and required a long wait. More
Easy to schedule appointment and when follow up was needed they got me in asap needed they got me in asap More
Very good experience. Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer g Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer garage for service, but I suppose one gets what they pay for. I feel the service department at Columbia Acura has experienced technician that I can trust. More
We absolutely love our guys at Columbia Hyundai. They make sure we have updates throughout our stay and always give us the best service! They make sure we have updates throughout our stay and always give us the best service! More
After making an appointment, 1 3/4 hour for an oil change is too long. is too long. More
Great staff. Very helpful! Addressed my concerns very effectively. Communicated to me in a very timely manner. Very helpful! Addressed my concerns very effectively. Communicated to me in a very timely manner. More
Had a low tire and they were able to check it out right away. Kept me updated and when turned out the tire was not repairable, explained all charges. Best service dept ever! away. Kept me updated and when turned out the tire was not repairable, explained all charges. Best service dept ever! More