Columbia Acura Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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They were efficient and its was an overall positive experience. They even helped me with an issue different from the oil change that I came in for. experience. They even helped me with an issue different from the oil change that I came in for. More
Great dealership from sales to service! My service advisor, Chuck Elliott, was a pleasure to work with, very professional and considerate of my time. I purchased a set of wheel locks and Ch My service advisor, Chuck Elliott, was a pleasure to work with, very professional and considerate of my time. I purchased a set of wheel locks and Chuck had rather installed and my Tucson washed in no time at all! Thank you! More
The service was excellent. Everything was done on a timely basis. I love the young lady that takes care of Genesis service. She was so friendly and helpful. Kudos to her. Everything was done on a timely basis. I love the young lady that takes care of Genesis service. She was so friendly and helpful. Kudos to her. More
The last 2 visits required me to return to the dealership to fix an issue that resulted from the visit. I have great trust with the folks That I deal with to resolve any issues I encounter. Jamey and Alex to fix an issue that resulted from the visit. I have great trust with the folks That I deal with to resolve any issues I encounter. Jamey and Alex both are professional and responsive to any concerns I have. PS. I have already been called numerous times about this. I answered the questions via phone. How come that isn't noted to stop the numerous emails. More
Customer service was excellent. . my service took a little longer than expected but they made sure that was not inconvenienced. . my service took a little longer than expected but they made sure that was not inconvenienced. More
Reception at front desk in service poor. My presence was not acknowledged and required a long wait. My presence was not acknowledged and required a long wait. More
Easy to schedule appointment and when follow up was needed they got me in asap needed they got me in asap More
Very good experience. Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer g Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer garage for service, but I suppose one gets what they pay for. I feel the service department at Columbia Acura has experienced technician that I can trust. More