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Columbia Acura Inc
Cincinnati, OH
1,401 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,403 reviews
May 11, 2024
They were efficient and its was an overall positive experience. They even helped me with an issue different from the oil change that I came in for. experience. They even helped me with an issue different from the oil change that I came in for. More
by J.GEGLEIN
Verified CustomerEmployees Worked With
Helpful May 11, 2024
The service was excellent. Everything was done on a timely basis. I love the young lady that takes care of Genesis service. She was so friendly and helpful. Kudos to her. Everything was done on a timely basis. I love the young lady that takes care of Genesis service. She was so friendly and helpful. Kudos to her. More
by SWAHLGOLF
Employees Worked With
May 11, 2024
Great dealership from sales to service! My service advisor, Chuck Elliott, was a pleasure to work with, very professional and considerate of my time. I purchased a set of wheel locks and Ch My service advisor, Chuck Elliott, was a pleasure to work with, very professional and considerate of my time. I purchased a set of wheel locks and Chuck had rather installed and my Tucson washed in no time at all! Thank you! More
by DALE39
Employees Worked With
Chuck Elliott, see previous note
May 10, 2024
The last 2 visits required me to return to the dealership to fix an issue that resulted from the visit. I have great trust with the folks That I deal with to resolve any issues I encounter. Jamey and Alex to fix an issue that resulted from the visit. I have great trust with the folks That I deal with to resolve any issues I encounter. Jamey and Alex both are professional and responsive to any concerns I have. PS. I have already been called numerous times about this. I answered the questions via phone. How come that isn't noted to stop the numerous emails. More
by SRS316
Employees Worked With
Jamey Morre, Alex Hauenstein
May 10, 2024
Customer service was excellent. . my service took a little longer than expected but they made sure that was not inconvenienced. . my service took a little longer than expected but they made sure that was not inconvenienced. More
by KIMBERLYROSS0219
Employees Worked With
Leslie
May 10, 2024
Reception at front desk in service poor. My presence was not acknowledged and required a long wait. My presence was not acknowledged and required a long wait. More
by RTVS27
Employees Worked With
May 10, 2024
Easy to schedule appointment and when follow up was needed they got me in asap needed they got me in asap More
by JULIEWERT922
Employees Worked With
May 10, 2024
Very good experience. Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer g Jamie in service department was attentive and helped me with my automotive questions. The cost is significantly higher than going to a non-dealer garage for service, but I suppose one gets what they pay for. I feel the service department at Columbia Acura has experienced technician that I can trust. More
by PAMELAHATALKAR
Employees Worked With
Jamey Moore and Bryan Lawson
