Colonial Volkswagen of Westborough - Service Center

Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever received at a dealership! More

Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. More

Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. received at Colonial. Bill as usual was very helpful. More

Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the rain! Thanks!! More

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

Service is always great to work with. and communication is also pretty pretty pretty good. and communication is also pretty pretty pretty good. More

Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too informative. Love the coffee and the WIFI too More

Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! More

Dylan is an excellent service man out there at the Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time to service. He took care of the loaner/rental for me and everything felt seamless for me as a customer. I would highly recommend this dealership to anyone for service or a car purchase. More

Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More