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Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,076 Reviews

1,076 Reviews of Colonial Volkswagen of Westborough - Service Center

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May 13, 2024

Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra More

by WENDYPEVCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service is always great to work with. and communication is also pretty pretty pretty good. More

by bc01752
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too More

by tim.keator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! More

by suzanne.g.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Dylan is an excellent service man out there at the Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time More

by shyder9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More

by christos.kokkalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Bill is the best! I can't wait until my car breaks again so he can get it fixed for me! More

by eberiau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

The staff at Colonial Volkswagen worked together to get my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he More

by Mpquality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

This experience was the best dealership experience I have ever had. I am so happy I found you. More

by kathleen_cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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