Colonial Nissan of Medford - Service Center

Staff was great, able to take care of my issue on a Saturday. Repair was slightly expensive but that is to be expected from a dealership. Saturday. Repair was slightly expensive but that is to be expected from a dealership. More

I couldn't have asked for a better service advisor than Jonathon Dupree. My brakes are now working as good as new. Thanks! Jonathon Dupree. My brakes are now working as good as new. Thanks! More

Staff was great and even helped me out when I arrived after their closing time. A closer Nissan dealer said that they couldn't help me for weeks but Colonial was able to take me right in and everything w after their closing time. A closer Nissan dealer said that they couldn't help me for weeks but Colonial was able to take me right in and everything was terrific. More

I brought my car to have it diagnosed for a stiff steering issue I was having. After further review I was told my steering rack needed to be replaced. I ended up changing the part myself somewhere el steering issue I was having. After further review I was told my steering rack needed to be replaced. I ended up changing the part myself somewhere else and the issue came back few days later. I took it to another Nissan and the part I change was good the issue was a different part I was not told about the first time. This caused me to pay for 2 times to have it checked when I could have got the answer the first time. More

I have been loyal to Nissan of Medford for 6 years. I am on a first name basis with Jessica, Laura and Alex of the service department. I feel that I can trust this service department and feel confident I am on a first name basis with Jessica, Laura and Alex of the service department. I feel that I can trust this service department and feel confident driving my car out of the lock. They are patient with me, explain in detail and give me the best advice to ensure my vehicle stays in the best shape. More

John is always very professional and helpful I always deal with him. I would definitely recommend this service department deal with him. I would definitely recommend this service department More

The dealership is always friendly and helpful. Everyone in the building knows what they're are doing and always makes sure to explain everything to you along the way making sure you're not blindsi Everyone in the building knows what they're are doing and always makes sure to explain everything to you along the way making sure you're not blindsided. They are the best! More

Issue I brought it in for wasn’t repaired but still paid over $1,000 over $1,000 More

I really liked the service at Colonial Nissan. The staff was knowledgeable and very patient. I had no problem scheduling my car service. The process was seamless. Excellent customer service! The staff was knowledgeable and very patient. I had no problem scheduling my car service. The process was seamless. Excellent customer service! More