Cobb County Toyota - Service Center
Kennesaw, GA
1,631 Reviews of Cobb County Toyota - Service Center
Best customer service I’ve had! !!Very fast in and out and great work completed !!Very fast in and out and great work completed More
I bought 4 new tires and they were put on correctly with right amount of air. Cobb County Toyota always gets it right the first time. right amount of air. Cobb County Toyota always gets it right the first time. More
Service is quick. Agent is knowledgeable and recommended services only needed. The estimated time agent gave was right on point. In and out in less then 1.5 hours. Agent is knowledgeable and recommended services only needed. The estimated time agent gave was right on point. In and out in less then 1.5 hours. More
Here is my only issue with your service department, see below. This does not enter into my rating . The service techs should re-program the items on a customer’s dash the exact same as when the car was below. This does not enter into my rating . The service techs should re-program the items on a customer’s dash the exact same as when the car was brought in. I have the hardest time getting the information on my dash the same as when the car was brought in. More
Terrible communication in the dealership, we had to make an extra trip and the sales department embarrassed my wife. an extra trip and the sales department embarrassed my wife. More
I was without a Toyota for the past 5 years, but recently purchased a Tundra and decided to have service at this dealership. As soon as I drove into the service area, I remembered the feeling of confidence I purchased a Tundra and decided to have service at this dealership. As soon as I drove into the service area, I remembered the feeling of confidence I had when I had my Prius serviced here so many times. J C Cooper greeted me with a smile, all the while the area was inundated with a continuous stream of incoming customers. To his credit, he gave me his attention, I made an appointment and returned. My Tundra was repaired quickly and the problem and solution were explained to me so I could understand. I'm not a car-guy, so that alone is impressive. I shall return with the knowledge that I have someone to service my Tundra professionally and ease my concerns. Thank you, J C, and thank you Cobb County Toyota for your efficiency in the service department. After getting service in other non-Toyota dealers over the past 5 years, I am glad to be back. More
Cobb County Toyota has always provided us with excellent service. Simon Chan has always been professional, knowledgeable, courteous, and personable. I would recommend Cobb County Toyota and Simon Chan to service. Simon Chan has always been professional, knowledgeable, courteous, and personable. I would recommend Cobb County Toyota and Simon Chan to my family and friends for a great dealership and great service department. More
I had 4 new Michelin tires installed, and aligned. They did an excellent job. All tires had 36 lbs of air on the road. They did an excellent job. All tires had 36 lbs of air on the road. More
Despite a hiccup with the regional call center, my excellent customer service. Service was completed faster than expected and communication was excellent. excellent customer service. Service was completed faster than expected and communication was excellent. More