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Cobb County Toyota
Kennesaw, GA
2,751 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,751 reviews
Verified Customer
Helpful June 10, 2024
Service was good but the wait was too long if I hasn’t has a coupon I would have went somewhere else. has a coupon I would have went somewhere else. More
by CLGRAHAM68
Employees Worked With
June 10, 2024
Great experience. We communicated on line then came in and worked out the trade in. We communicated on line then came in and worked out the trade in. More
by wmanning635
Employees Worked With
June 10, 2024
Quick, courteous service and always with a smile I will be back in the future! be back in the future! More
by Scott52
June 10, 2024
I always come to this dealership for service. Brenton who was my service representative was professional, courteous and knowledgeable. He explained everything to me and was patient with my questi Brenton who was my service representative was professional, courteous and knowledgeable. He explained everything to me and was patient with my questions. Todd, who was my first contact, was also patient and courteous. The tech #999 did an excellent job on my car-it is running more efficiently and greatly appreciated. I would highly recommend Cobb County Toyota dealership for the care and customer service they provide. I have come here for many years and they all are wonderful examples of customer service. More
by LSUZETTED
Employees Worked With
Brenton
June 09, 2024
Took 2 cars in sat, the 8th for oil changes and tire rotations. When the 2011 4 runner was ready, the service rep told us “they broke off a wheel stud, and they can fix it for $277!” Yes, they broke i rotations. When the 2011 4 runner was ready, the service rep told us “they broke off a wheel stud, and they can fix it for $277!” Yes, they broke it off but wanted us to pay. My husband brought the car home because he had to leave and I called back to talk to a manager. He said it “was already loose” which I don’t know how it knows and it was such a “high volume” time of the day that the tire service rep doesn’t do repairs. Very unapologetic manager, who could care less about what happened, think his name was Todd. After a discussion. He offered to fix the car that day for parts price only. “I was getting a deal” per Todd. Nevermind the fact that we had to drive another 30 minutes back to get it fix, wait for it to be repaired and then drive home again on a Saturday. We’ve bought many cars from Cobb County Toyota and considering going elsewhere. More
by ddobbs50
June 09, 2024
They forgot to put oil in my brand new car in the first maintenance cycle. maintenance cycle. More
by JOANADBALA
Employees Worked With
June 09, 2024
Excellent customer service! Knowledgeable on Toyota products and was willing to take the time to get exactly what I wanted. Knowledgeable on Toyota products and was willing to take the time to get exactly what I wanted. More
by NSTOGNER18
June 09, 2024
Good and efficient. Carlos was very professional and took care of all my service needs Carlos was very professional and took care of all my service needs More
by NADJANOR
Employees Worked With
