Read Reviews Civic Motors Honda

Civic Motors Honda

Civic Motors Honda

1171 St Laurent Blvd
Ottawa, Ontario K1K 3B7

Canada


(613) 741-6676

Manufacturer: Honda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 93 reviews

4.8

4.8 out of 5

93 lifetime reviews

Civic Motors Honda

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Civic Motors Honda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Civic Motors Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Civic Motors Honda

At CIVIC MOTORS Honda customer satisfaction is paramount. With 35 years of experience in Honda sales and service we enjoy the challenge of meeting and exceeding your expectations everyday as a valued Honda customer. At Civic Motors your sales and service experience is always engineered to be effortless.
Serving the OTTAWA area, CIVIC MOTORS, located at 1171 ST. LAURENT BLVD in OTTAWA, Ontario, is your premier retailer of new and used Pre-owned and Honda vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, allow us to demonstrate how your buying experience will be engineered to be effortless. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!


We are please to serve you in English, French, Arabic, Chinese, Spanish, German and Russian

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Customer Lounge Area Shuttle Service
Express Service Vending Machines
Free Coffee

tpugh1
5/19/2013 11:04:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

This was my second lease from Civic Motors. I had great service and enjoy all the staff. My Honda guy is Peter Kelly. This is the second car I have leased from him. I had such a great experience the first time that I had to come back. I must have asked him 1 million questions and he answered all of them with a smile. Choosing the right car for me wasn't easy as there are so many options out there. But it really helped that I got the service I wanted and that the product is amazing. Being in the Customer service industry myself I feel its very important to have the knowledge, experience and dedication to serve clients in a professional manner. Peter is an amazing sales person; I never felt pressure and I like that. It definitely made the car buying experience better for me and for that reason I would definitely purchase from him again and refer my friends and family. As a matter of fact I referred my brother and his friend to Peter and they are both Happy Honda owners today.

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maneo
4/26/2013 11:18:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Len Schmidt
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Civic Motors Honda:

Civic Motors was the 2nd Honda dealership we checked into for buying a Honda Fit, They gave us best trad-in value for our civic hybrid. Along with a more accurate costing breakdown for the Fit. We found Len to be strait forward and easy to talk to. He did not pressure us for the sale in any way and let use take our time. He knows his product and can answer your questions with no BS. We have already recomended hin to a couple of our friends who each will be looking for a new car.

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ealandry
4/26/2013 3:51:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

Peter is a real pro when it comes to buying a car, He is straight forward and does not pressure you into anything but making a very good description of the vehicle and why you should be interested in purchasing this particular car.

He delivers what he promises!

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Tag 67
4/23/2013 12:13:23 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

They took their time to explain to me what's needed for the service, and asked me if that's ok to proceed. And they were prompt on the time that the car was going to be ready.... Overall, very good experience.

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holly23
4/17/2013 2:26:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

We found our buying experience very enjoyable. Peter Kelly was knowledgable, had a good sense of humour and gave us a very good price on our Honda Pilot, especially with a Honda cash back incentive. We would highly reccomend him to family and friends.

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ernestosy
4/9/2013 1:36:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Civic Motors Honda:

Peter Kelly was very professional in his dealings with me. Peter was very straightforward in telling me what he can and what he cannot do for me. He did not give me the run-arounds just to be able to get my business. He was not pushy and he did not sell me things or add-ons that I did not ask for. My experience with him has been a very pleasant one. I will definitely recommend him to my friends who may consider buying a Honda. Good work, Peter.

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pupper
4/8/2013 11:06:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Kelly
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Civic Motors Honda:

After test driving various vehicules and dealing with other vendors we decided to purchase our vehicule from Civc Motors our sales person Peter Kelly answer every questions we had explained things to us and even when he was busy on a Saturday with other clients he made sure we had some help us out with test driving the new vehicule we bought.
I would buy from this sale person again.

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sandrav
3/11/2013 9:56:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joshua McLaughlin (Great energy
knew the diffence from every car and model
down to the nuts and bolts!)
Maurice Begin (Made us feel comfortable from the moment we made eye contact
his amazing smile is so warm and inviting
I think I hugged him when we
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

I needed to replace my 2010 Civic that had just been crashed. I wasn't happy with other dealership here in our big city of Ottawa. So, I chose to try Civic Honda. Best choice I've ever made. I was going in to buy a new 2013, Honda Fit. Just a regular one, nothing fancy. After talking with Joshua, best sales rep ever, he got me a new 2012, Honda Civic LX (with everything but a sunroof). For a couple of hundred dollars more, not thousands, hundreds!!! Maurice, had all the papers ready in minutes. I tell you, I recommend this place to everyone, cause I tell everyone about my experience. It was awesome! :)

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janetjns
2/27/2013 2:39:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Len Schmidt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

We went to Honda Civic to look at trading our Honda in on a new one. We were helped by Len Schmidt who was knowledgable and very friendly without being aggressive. Since pushy salespeople are a real turn off for us--we appreciated his approach and ended up buying a new car. The service dept. was very helpful and the transaction went smoothly with the car being ready for pick up when promised and all the features of the car were explained to us in a professional manner. We would not hesitate to recommend Civic Motors to our friends

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JackRedBlack
1/29/2013 9:02:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
2
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Civic Motors Honda:

Peter Kelly was very helpful and knowledgeable and offered a competitive price compared to other local dealers visited. Car was provided very promptly and features reviewed thoroughly.

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