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Ciocca Ford Lincoln of Lawrenceville - Service Center

Lawrence Township, NJ

4.6
209 Reviews

209 Reviews of Ciocca Ford Lincoln of Lawrenceville - Service Center

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June 09, 2024

Overall excellent costumer service. I will not go anywhere else for my Ford Fusion maintenance. Thank you Jackie and the team!! More

by rosariosevilla71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Easy in and out. On time. Oil change on a new car no issues at all More

by SHDAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I like the video sent by technicians as they diagnosed the problem with my car. More

by Kings Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

They have been very easy to talk with and they were very helpful while fixing my truck. More

by RICHSTEARNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

When it first dropped of my vehicle they said that it would be looked at in an hour and they would call me to update me. Before I dropped it off I made sure to call and book an appointment to avoid what More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I appreciate the communication concerning my vehicle. I feel like my concerns were heard and addressed, and I appreciate the attentiveness to my shuttle request. More

by MMPHSMADDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I have never had a problem with the staff at Ciocca Ford Lincoln in Lawrenceville. They have answered any question I have asked, and assisted with every request I have requested. They have provided top s More

by HGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Miranda 5 stars! And Joshua Oswald 5 stars!
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 06, 2024

The staff were pleasant, respectful and courteous. I was completely satisfied with the service I received. More

by limgleneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 06, 2024

From the moment we walked in, we were immediately attended to. The sales rep ensure that we were comfortable with what we wanted and financing. More

by SAYENEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Hi Sayeneway, thanks for the recommendation. Our team at Ciocca Ford-Lincoln of Lawrenceville values your feedback and looks forward to seeing you again soon.

June 06, 2024

The staff is very professional and personal. The service has been great. And parts are needed, they are very helpful. This dealership is great. More

by mr.stevec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Krzaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ciocca Ford Lincoln of Lawrenceville responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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